Solutions Engineer

Boon is an AI agent platform designed specifically for supply chain and logistics providers—the backbone of our economy. Founded in the San Francisco Bay Area in 2023 by product and engineering leaders from Samsara, Apple, Google and DoorDash. Boon is backed by leading Silicon Valley venture capitalists.

At Boon, you'll play a critical role in shaping the future of AI-driven supply chain and logistics operations. Our team is dedicated to constant innovation, empowering customers to streamline crucial operational and revenue-generating workflows. We enable logistics providers to serve their customers better, delivering food, supplies, equipment, and people swiftly and efficiently. Joining us at this early stage means you’ll have significant autonomy and opportunities to make an immediate and lasting impact on a vital industry.

We are looking for a Solutions Engineer to collaborate with our commercial fleet operations customers. You are crucial to the success of our customers and will be instrumental in demonstrating the value of our products and driving adoption of our platform, ultimately responsible for understanding our customer’s needs and delivering an excellent experience. You will collaborate closely with the Sales, Engineering, Product, and Marketing teams.

The ideal candidate for this role will have a successful track record of managing and growing customers, delivering technical solutions, and driving customer success. You must understand the motivation, business drivers, strategic goals and desired business outcomes for your portfolio of customers.  

• Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives.

• Design and demo tailored environments that align with each customer’s industry and line of business—bringing their use cases to life. You’ll build dynamic proof-of-concepts using Boon AI’s powerful tools, scripts, and code to showcase real-world impact.

• Capture and synthesize customer feedback to inform product planning, highlighting technical needs and common themes. Present solution architecture to both customers and internal engineering to align on technical direction.

• You want real impact. Your work helps keep critical systems running—delivering food, powering hospitals, and moving the economy.

• You’re driven by purpose. Our mission to bring AI to essential industries needs your sharp thinking and bold ideas.

• You're curious. Success means understanding complex customer problems—from logistics to emergency services—and solving them.

• You’re resilient. You’ll hear “no” often. You keep learning, adapting, and pushing forward.

• You own your growth. At Boon, hard work leads to fast career moves—sometimes in months.

• You’re a team player. We win together, grow together, and always have each other’s back.

• You care deeply. Trust matters here. Customers work with you because they know you genuinely care.

• 3+ years experience in sales engineering, solution consulting, or similar role, preferably working with a technical enterprise product.

• Experience working with customers with multiple stakeholders, and managing success programs.

• Ability to design and develop technical prototypes to validate concepts, demonstrate feasibility, and accelerate product development.

• Proficiency in scripting and/or coding projects, particularly around AI concepts.

• Ability to configure, monitor and maintain API based integrations

• Experience partnering with Account Executives to run technical deal cycles with Enterprise customers

• A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical objections

At Boon, we want to attract and retain the best employees and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity. This estimate can vary based on the above mentioned factors, so the actual starting annual base salary may be above or below this range. A Boon employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company.

As an equal-opportunity employer, Boon is committed to providing employment opportunities to all individuals. All applicants for positions at Boon will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.