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System Canada Technologies

Senior Technical Business Analyst

Reposted 9 Days Ago
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In-Office
Toronto, ON
Senior level
In-Office
Toronto, ON
Senior level
Lead technical business analysis and specification authoring for banking contact center systems; develop RPG/CL code on iSeries (AS/400), define job schedules, manage issues, coordinate SIT/UAT, and follow SDLC.
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Company Description

System Canada resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Job Description

Complete Duties

  Understand business requirements, Uses Cases and functional specifications·        

Create Technical Specification documents·        

Identify and analyze issues and discuss them with business for resolutions.·      

  Build the RPG/CLE codes as per the technical specification.·       

 Review the unit test cases. Coordinate for SIT and UAT with respective teams. ·        

Define the jobs in iSeries Advanced job scheduler.    ·      

  Reviews, analyzes, and creates detailed documentation of business systems and user needs, including workflow, program functions, and steps required to develop or modify computer programs·       

 Maintaining the issues/queries log and coordinate with testing team.·        

Follow the SDLC process established in the organization and create and maintain all relevant requirements artifacts

Skills Required

Should have atleast 10+ years as a Technical Business Analyst.      

Atleast 3+ years of experience as a BA in Contact Center area.      

Should have development experience in iSeries using RPG/400, RPGLE, CL/400, and CLLE programming.         

 Good to have knowledge of Mainframes for checking the datasets which would be transferred to AS-400 instance.·        

Must be able to fix the issues in IST/UAT production within the defined time.·       

 Must possess good knowledge & hands on experience in banking domain in the areas of retail banking and credit cards.Very good written and oral communication skills, stakeholder interaction skills, self motivated and proactive.

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