Employee Research Consultant

Company:Mercer

Description:

We are seeking a talented individual to join our Employee Research team at Mercer. This role can be based in Calgary, Montreal, Quebec City, Edmonton, Winnipeg, Halifax, St. John's, Toronto, or Ottawa and offers a hybrid work model, with the possibility of remote work as well.

The Employee Research Consultant supports companies in the design and execution of employee engagement and total rewards optimization survey programs that reinforce business objectives. In this role, you will either support senior consultants or take the lead in creating survey content, conducting survey data analyses, and creating "the data-based story" that draws on insights from the data/research findings. You will be responsible for analyzing data from employee surveys and employee listening activities, as well as assisting in client management and sales

We will count on you to:

• Be a lead client advisor and/or support senior consultants regarding survey content positioning in the organization, and practical business use of the survey's results
• Develop expert knowledge in conducting surveys from start to finish, advising (and presenting to) senior managers on the practical use of survey processes, and data for organizational improvement
• Leverage insights from data to create and deliver actionable results
• Pull in and interpret data and other components to assess and determine the direction of a project, reviewing project workflow and implications of scope with project managers and project sponsors
• Support the delivery team in the execution of employee research/experience solutions designed to help ensure optimum employee experience and drive needed change
• Be a client project manager (as needed), ensuring the project is delivered according to scope and on time in partnership with the client’s lead and delivery team
• Contribute to Mercer’s thought leadership in research and/or client work
• Independently develop customized client reports based on outcomes of statistical analysis (for review by senior consultants)

What you need to have: 

• Undergraduate degree or higher
• 1-3 years of related experience (employee research/employee experience/engagement or other transferrable skills in human resources/talent development, project management)
• Advanced knowledge of Excel and strong PowerPoint skills
• Excellent analytical, writing, and presentation skills
• Strong attention to detail
• Proven project management skills, creative problem-solving abilities and proven business acumen
• Ability to manage multiple projects simultaneously
• Comfortable with business development responsibilities

What makes you stand out?

• Master’s degree or higher in Industrial/Organizational Psychology (or related field of study)
• Comfortable speaking in public and making presentations to executives
• Fully bilingual (English/French)
• Strong data analytics background

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact [email protected].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.