Senior Manager, Planning and Operations, ICI TOU.TV (News, Sports and Variety Section) (French Services) (Telework/Hybrid)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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Please note this is a one (1) year contract positon.

Your Mission

The Senior Manager, Planning and Operations, directs the planning and publishing operations for news, sports and variety content on ICI TOU.TV. As a key strategic pivot, your goal will be to translate business orientations into concrete results, for example by expanding the digital audience, boosting subscription and advertising revenues, steering the deployment of major events on ICI TOU.TV (Olympic Games, Eurovision, year-end programming, special news coverage) and promoting our variety content on YouTube while overseeing the dedicated team of digital editors.

Your Responsibilities:

Strategic planning and organizational alignment

• Take part in quarterly and annual strategic and operational planning processes, including performance reviews and priority adjustments. 
• Define key performance indicators and achievement targets for ICI TOU.TV’s News, Sports and Variety Section.
• Identify growth opportunities based on market trends, subscription and viewing behaviour and business objectives.
• Drive cross-functional cohesion and guide decisions in line with the vision and strategic objectives of the ICI TOU.TV platform.
• Play an active role in strategic planning committees and ideation and innovation sessions to support the ongoing development of services.
  

Major events and operations management

• Oversee daily publishing of news, sports and variety content on ICI TOU.TV.
• Run ICI TOU.TV operations for specials and live major events (Olympic Games, Eurovision, special news programming, year-end variety programming, live streaming, etc.).
• Optimize workflows among programming, marketing, product, digital innovation, technology and customer service teams to ensure speed and efficiency.
• Guarantee a high editorial standard, enrich metadata management and apply advanced SEO strategies to maximize referral.
  

YouTube growth strategy (Variety segment)

• Develop and execute the YouTube growth strategy for our variety content and promote off-platform discoverability.
• Supervise the work done to create appealing visuals/thumbnails, manage playlists and optimize retention, viewing time and impression metrics.
  

Cross-functional leadership and talent management

• Engage the various departments and ensure alignment towards our strategic priorities and business objectives.
• On a day-to-day basis, oversee, empower and support the ICI TOU.TV team of digital editors who are responsible for editorializing, showcasing and publishing content from the News, Sports and Variety Section.
• Be a strategic mentor to your team and co-workers as they develop their analysis, problem-solving and stakeholder management skills. 
• Promote a culture of innovation, diligence and operational excellence and explore the integration of new technologies. 

This is a hybrid role blending in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Your profile:

• Bachelor’s degree in project management, e-commerce, marketing or a related field.
• Ten (10) or more years’ experience in strategic marketing, digital service management or B2C operations (media, streaming or e-commerce industry preferred). 
• Proven track record in team management with recognized ability to motivate, develop and supervise web editorial or operational teams. 
• Demonstrated ability to work collaboratively with technology development teams while staying focused on business objectives. 
• Strong understanding of SEO best practices, YouTube algorithms and current online trends.
• Proficiency interpreting data (actionable insights) and handling decision-making tools (PowerBI and Adobe Analytics).
  

Personal Attributes:

• Broad knowledge base and keen interest in current events, sports, arts and variety programming.
• Demonstrated agility, composure and responsiveness in quickly adjusting priorities in light of unforeseen developments and current events.
• Human-centred, engaging leadership with strong listening, guidance and cross-functional influence skills.
• Organizational precision, initiative and clear openness to new technologies.

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

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