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MaintainX

Senior Integrations Consultant

Posted 2 Months Ago
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Hybrid
Montréal, QC, CAN
Senior level
Hybrid
Montréal, QC, CAN
Senior level
Lead post-sale integration projects: define scope, design integration solutions, troubleshoot, implement using Open REST APIs, train client teams, and manage client relationships while coordinating with engineering, product, and third-party integrators.
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MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald's, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders.

In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions, the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion Operations. Autodesk's strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make. Operate is the phase that tells you what actually happened, and it is ours.

The Integrations Consultant plays a crucial role in our company's post-sales process, working closely with clients to lead and deliver integration projects. As a subject matter expert in system integration and our product offerings, you will guide clients through the integration process, ensuring a seamless and successful implementation. Your responsibilities include project management, technical expertise, and client relationship management to ensure client satisfaction and project success.

 

What you’ll do:

  • Lead integration projects from initiation to completion, ensuring project timelines and milestones are met.

  • Collaborate with clients to define and adhere to project scope, objectives, and deliverables.

  • Assess client systems and requirements to design effective integration solutions

  • Troubleshoot technical issues and provide solutions during the integration process.

  • Apply technical skills to provide expert integration advice on how to best utilize our Open REST APIs. 

  • Create and present detailed, actionable integration plans that enable both MaintainX and our customers to understand and execute on the full scope of our integration processes.

  • Serve as the primary point of contact for clients during integration projects. 

  • Maintain strong client relationships by providing exceptional service and support.

  • Train client personnel on how to use integrated systems effectively.

  • Work with the MaintainX Integration, Engineering, and Product teams to prioritize and discuss customer needs.

  • Work directly with Sales Engineers, Solution Architects, and Integration Developers to translate client requirements. 

  • Work closely with third-party solution integrators to communicate client requirements and manage integration projects. 

  • Knowledge of and ability to speak effectively to Tech Stack components: TypeScript / NodeJS / React / ReactNative / and MySQL.

 

About you:

  • Experience in technical consulting. This may include, but is not limited to, prior roles in solutions architecture, sales engineering, product management, or software development.

  • An ability to understand how to organize and consolidate customers’ data in various formats and from various source applications. 

  • Excellent project management skills and the ability to lead cross-functional teams.

  • Proficiency in programming languages (JavaScript), APIs, and data transformation.

  • Ability to translate business requirements into technical solutions.

  • Detail and process-oriented, with the ability to manage projects spanning external and internal stakeholders.

  • Critical thinking mindset and scrappy enough to think on your feet for customers.

  • Excellent written, verbal and client-facing communication skills.

  • Experience with Integration Tools such as Workato, Boomi, Tray.io and/or Zapier. 

This role is responsible for managing and supporting a customer portfolio based primarily in English-speaking markets (US/English Canada), requiring daily verbal and written communication in English with those customers.

 

Nice to have:

  • Bachelor’s Degree in Computer Science, Management Information Systems, Engineering, or related field.

  • Experience with ERPs such as SAP, Oracle, NetSuite, Microsoft Dynamics, Sage, and other 3rd party integrations.

  • Experience in the manufacturing industry.

  • Knowledge of IoT Sensors, Historians, SCADA, PLCs and Industry 4.0 Technologies.


Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build.

Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk’s benefits are described at benefits.autodesk.com. For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it.

Belonging. We take pride in a culture where everyone can thrive. More at autodesk.com/company/global-belonging. More on where this is going: Autodesk CEO Andrew Anagnost on building the future of connected operations, and AOS SVP Stephen Hooper on welcoming MaintainX to Autodesk.

MaintainX Montréal, Québec, CAN Office

Montréal, Canada

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