Jobs at MaintainX

As a Gestionnaire de Comptes Émergents, you will manage client relationships, identify expansion opportunities, and ensure client satisfaction through excellent service and organization.

The Site Reliability Engineer will enhance reliability, observability, and developer autonomy while collaborating with product and platform engineering teams and mentoring developers on reliability practices.

Lead product design efforts, creating functional mockups, prototypes, and user interfaces for web and mobile platforms, collaborating with cross-functional teams.

The SRE Engineer will assess service maturity, guide development teams on reliability practices, and promote autonomy in service deployment and operations.

The Senior Product Manager will oversee Work Planning capabilities, manage preventive maintenance, optimize workflows, define metrics for performance, and collaborate with cross-functional teams to enhance planning and readiness for maintenance operations.

The Full Stack Developer will work with product managers and designers to develop features, optimize product functionality, mentor other engineers, and ensure high-quality, maintainable code primarily using TypeScript, Node.js, and React.

Lead the DevOps team, managing platform engineering and infrastructure reliability, developing talent, and driving cloud strategies for maintainability and scalability.

The Manager, Business Development will lead and develop a team of BDRs, driving pipeline generation and performance targets. Responsibilities include designing playbooks, coaching team members, and ensuring alignment with sales and marketing.

As a Sales Development Manager, you'll lead a team of Sales Development Representatives, focusing on recruiting, coaching, and optimizing sales strategies to enhance pipeline growth.

Lead the DevOps team at MaintainX, overseeing software development and platform engineering while improving developer experience, platform efficiency, and infrastructure reliability.

The Customer Success Manager will engage with clients to drive product adoption, retention, and growth, managing accounts and creating success plans.

The Integration Services Manager leads a team of integration consultants, ensuring successful delivery of integration solutions while maintaining high client satisfaction and team development.

Develop software infrastructure for AI-based development tools, maintaining reliable environments, agent orchestration, and ensuring effective integration with internal systems.

Maintain and scale the support infrastructure for 13,000+ clients. Own the Zendesk ecosystem and integrations (ZIS, Intercom, n8n, Zapier), enforce QA processes and preproduction testing, design disaster recovery and backup strategies, produce versioned documentation, and deliver standardized dashboards and metrics while bridging support, engineering, and product.

Lead the Platform and Reporting capabilities for MaintainX by managing cross-team collaborations, defining data contracts, and evolving reporting products for Enterprise customers. Drive ROI initiatives, help close large deals, and inspire a team of designers and engineers to achieve ambitious outcomes.

The Customer Success Manager at MaintainX will manage a portfolio of accounts, ensuring client satisfaction and growth through strategic engagement, product adoption, and risk management.

Technical owner of MaintainX's support infrastructure. Lead Zendesk ecosystem and integrations (n8n, Zapier, Intercom), ensure scalability and resilience, define QA and disaster recovery, maintain version-controlled documentation, and build accurate dashboards for leadership visibility.

Own and grow the LLMX AI platform: roadmap, execution, adoption, and evaluation. Partner with engineering, data, and ML teams to deliver primitives for agent routing, orchestration, memory, human-in-the-loop workflows, and observability while balancing build/buy strategy and enterprise impact.

Outbound BDR responsible for prospecting maintenance and operations decision-makers at industrial companies, running 70–100 daily outbound calls, building multi-touch outreach sequences, qualifying prospects, booking meetings for AEs, and keeping Salesforce pipeline accurate while iterating with AEs on targeting.

Outbound Business Development Representative responsible for 70–100 daily outbound calls to industrial maintenance and operations decision-makers across North America, qualify leads, book meetings for account executives, manage pipeline in Salesforce, build multichannel outreach sequences, and collaborate with account teams to refine targeting and conversion.