Senior Full-Stack Automation Engineer

We're hiring an Automation-Focused Full-Stack Engineer for the Gravity pod to spearhead the evolution of our core automation product. The gravity pod owns some of MedMe's most critical integration workstreams — connecting pharmacies and healthcare providers to the systems and networks that keep patient care running. Right now, our highest-priority initiative is a high-traction desktop automation product that is seeing a massive surge in customer interest.

We are a lean, fast-moving pod. Because demand is outpacing our capacity, we need an engineer who doesn't just write code, but naturally takes extreme ownership—someone who can step up, navigate ambiguities, and help lead this project toward production-readiness and international scale.

At MedMe, we are passionate about empowering pharmacists to provide services beyond just prescribing. Our mission is to build an all-in-one cloud-based platform that enables pharmacists to schedule, document, and manage clinical services at scale. With over 4,500 pharmacies using our software, we've facilitated more than 25 million patient services, transforming pharmacies into community health hubs across North America.

This is a greenfield project with a tight feedback loop. We need a senior engineer with heavy-hitting desktop automation experience who can immediately elevate our execution, establish a hyper-reliable architecture, and prepare our systems for expansion into the US market.

In your first 90 days, you'll:

• Drive the Automation Product to Production: Take the reins of our automation workflows, moving them from an experimental phase to a rock-solid, production-level state.

• Architect for Reliability & Scale: Build robust, non-flaky desktop automation solutions capable of scaling seamlessly to thousands of pharmacies.

• Own the US Expansion Blueprint: Help design and execute the infrastructure changes needed for the US region, specifically focusing on data residency, localized login processes, and model deployments.

• Implement High-Bar Security & Compliance: Ensure the application is fully HIPAA-compliant and secure against malicious attacks, specifically addressing Man-in-the-Middle (MITM) vulnerabilities and reverse engineering.

Longer term, you'll:

• Lead Product Architecture: Own the end-to-end lifecycle of our desktop automation tools—from installer distributions to core architecture.

• Drive AI/ML Research: Experiment with, fine-tune, and train AI/ML models to maximize the accuracy and reliability of our automation flows.

• Collaborate and Communicate: Act as a core technical voice for the project, running client-facing meetings and confidently raising concerns or ideas in broader company forums.

• Mentor and Support: Act as a technical anchor for the pod, collaborating with and mentoring our intermediate and intern engineers to upskill the overall team.

Must-Haves:

• Experience: 5+ years of professional software engineering experience, with a heavy focus on desktop automation.

• Core Tech Stack: Expert-level proficiency in Python and Node.js.

• Full-Stack Ecosystem: Strong, hands-on experience with AWS, and SQL.

• Communication & Presence: Exceptional communication skills. You are comfortable in front of clients, independent, and not shy about raising critical engineering concerns in larger forums.

• AI Fluency: You don't just use AI tools to code faster; you understand how to leverage, fine-tune, or train AI/ML models to solve complex automation problems.

Nice-to-Haves:

• Experience in building and managing secure installer distributions.

• Prior experience in healthcare tech, HIPAA compliance, or clinical workflows

MedMe is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate's journey is consistent and the selection process is unbiased, the team at MedMe will not be responding to any personal messages regarding this role or other opportunities. This role will follow the below Interview Process:

1. Intro Call with Hiring Manager (30 mins): Role context, your background, and mutual fit.

2. Take-Home Test: A practical exercise focused on your technical strengths.

3. Technical Interview (120 mins): Live session walking through system design and code implementation.

4. Team Fit Conversation (45 mins): Meet the Gravity pod, ask us anything.

5. Offer Call

At MedMe, we use AI to help us organize and manage applications, so our team can spend their time where it matters most. Every CV is personally reviewed by a human being; AI helps us stay organized, not make decisions. We believe AI should make great people more effective, not replace the thinking and judgment that great hiring requires.

• Comprehensive Health Benefits: Full coverage for dental, vision, physical, and mental health, plus a health spending account to cover additional wellness needs

• Group RRSP: Secure your future with our Group Registered Retirement Savings Plan (RRSP)

• Professional Development: We support your growth with a yearly budget dedicated to learning opportunities

• Work-from-Home Stipend: A dedicated stipend to help set up and maintain your ideal home office

• Office Closure for Holidays: Enjoy 1-2 weeks of company-wide office closure during the holidays

• Company Retreats: Participate in exciting on-site team retreats for collaboration and bonding

This is a hybrid position, based at our office located at the intersection of Adelaide and Spadina in Toronto, with in-person work required 2-3 days per week, aligned to operational needs. Occasional travel is expected for customer meetings, partner discussions, and industry events. Remote candidates may be considered on an exceptional basis based on experience.

MedMe is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We're looking for motivated and compassionate people who can execute from the ground up and support the work that MedMe believes in.

MedMe is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

If you'd like more context on MedMe, our growth, and the team you'd be joining, here are a few highlights:

• Globe and Mail – Canada's Top Growing Companies (2025): MedMe was recognized on The Globe and Mail's list of Canada's Top Growing Companies, based on audited three-year revenue growth. 🔗 Link

• Forbes 30 Under 30: Our co-founders were named to Forbes 30 Under 30 for their work building MedMe. 🔗 Read more

• C100 Growth Cohort (2025): MedMe is part of the 2025 C100 Growth Cohort, a selective community of Canada's top scaling companies. 🔗 Link

The salary range for this role is CAD $115,000.00 – $176,000.00 annually. Compensation is determined based on experience, skills, and alignment to the role's scope. We're happy to discuss the full details of our compensation package with candidates who progress through our interview process.