Senior Backend Engineer - Grafana IRM

This is a remote opportunity and we would be interested in applications from the EST in Canada.

The Grafana IRM squad operates a business critical set of services that help Grafana and multiple organizations across the globe respond to incidents. Our mission is “We make it easy to detect, respond, and learn from incidents with minimal toil”. We have three functional squads within our team, frontend, backend and mobile, but our work is usually spread across the three functions.

Our domain is quite large and it is constantly evolving. Our key values are unified experience, automation and integration and Observability Native. We are customer focused and aim to provide an excellent customer experience for efficient usage with a high degree of automation and integration to multiple 3rd party systems that our users can leverage. When we say Observability Native is in our core, we really mean it, we want to highlight the integration of IRM with observability, which enables teams to gain actionable insights and resolve incidents more efficiently. The value is faster and more informed decision making.

Grafana IRM is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool.

• Take an active role in influencing our roadmap and your own career objectives.
• Work with your team to deliver new features, then use the results to iterate and improve.
• Drive projects from initial ideation all the way to operations once it is in the hands of customers.
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope.
• Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability.
• Be a part of your team’s on-call rotations and take ownership of the services you’re running.
• Mentor and support other team members, participate in design discussions and collaborate with the team.
• Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system.

As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

• You are a motivated self starter with a bias towards action.
• You are customer focused.
• We build everything with our users in mind.
• You have a passion for creating intuitive products that fit customers’ needs.
• Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively.
• Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must.

• Solid experience with at least one programming language. We use Go and Python, but if you have familiarity with C++, JVM languages, Rust or similar.
• Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way.
• Some experience with developing software that runs in the Cloud or some experience with systems engineering.
• Experience writing clean, robust, and performant software that is easily maintained by others.

• Experience working with Kubernetes.
• Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects).
• Exposure to microservices architecture and distributed systems, or a desire to learn.
• Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code.

In Canada, the Base compensation range for this role is $153,729 - $184,475 CAD. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.