Senior Administrative Assistant

Company:Mercer

Description:

We are seeking a highly organized and proactive Senior Administrative Assistant to join our team in Montreal.

The Senior Administrative Assistant will provide administrative and operational support to our team of consultants in Montreal. This includes arranging travel, preparing and submitting expense accounts, managing calendars as needed, ensuring high-quality document standards, planning local team events and meetings, coordinating and communicating with clients as necessary, etc. Additionally, the Assistant will seek to continuously improve administrative processes and operational efficiency to ensure the team can be as productive as possible.

This is a hybrid role that requires being in the office 3 days a week.

We will count on you to:

• Manage calendars, schedule meetings, resolve scheduling conflicts, organize department social functions, and arrange travel to optimize work performance.
• Draft forms and documents including client memos and project agreements, using standard MMC templates and adapting the content as necessary.
• Develop and maintain filing systems and procedures, including updating and purging files to maintain department information.
• Handle internal and external inquiries to support a high level of customer satisfaction and effective communication.
• Undertake general administrative duties and specific projects as required.
• Continuously improve administrative processes to maximize the productivity of the team.

What you need to have

• Excellent time management and multitasking abilities.
• Bilingual proficiency in French and English (oral and written).
• Strong problem-solving skills and ability to troubleshoot equipment and system issues.
• High level of discretion and confidentiality.
• Proficient in office software and database management.
• Ability to work independently and as part of a team.

What makes you stand out:

• Proven experience in the professional services sector
• Basic knowledge of accounting principles and common industry acronyms

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact [email protected]

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.