Scrum Master – RTE

Your role, your impact

As a Scrum Master – RTE, you’ll lead Agile delivery for a large-scale Salesforce CRM transformation. Operating at both team (Scrum Master) and program (RTE) levels, you’ll drive alignment, velocity, and quality across multiple Agile teams in a complex enterprise environment.

You’ll support delivery across Salesforce multi-cloud ecosystems (Sales, Service, Marketing, FSC) and ensure alignment with broader business transformation objectives.

Your day-to-day

Agile Delivery Leadership (Team Level)

• Facilitate Scrum ceremonies (stand-ups, sprint planning, reviews, retrospectives);

• Coach teams on Agile best practices and continuous improvement;

• Remove impediments and ensure steady delivery momentum;

• Support backlog readiness and sprint predictability.

Scaled Agile Execution (Program Level)

• Coordinate multiple teams within an Agile Release Train (ART);

• Lead PI Planning, Scrum of Scrums, System Demos, Inspect & Adapt sessions;

• Manage dependencies, risks, and escalations.

Salesforce Delivery Enablement

• Support end-to-end delivery of Salesforce CRM solutions (design to adoption);

• Coordinate across business (Sales, Service, Operations) and technology teams;

• Align delivery with CRM roadmap and transformation goals.

Stakeholder & Governance Management

• Engage senior stakeholders and program sponsors;

• Provide executive-level reporting on delivery, risks, and performance;

• Ensure governance adherence (RAID logs, escalation paths, decision tracking).

Continuous Improvement

• Monitor KPIs (velocity, quality, predictability);

• Identify optimization opportunities across teams and processes.

Keys to your success

• 8 to 12+ years of experience in Agile roles (Scrum Master, RTE, Agile Coach);

• Experience in large-scale financial services or wealth management programs;

• Proven ability to lead multiple Agile teams in complex, distributed environments;

• Hands-on experience delivering enterprise Salesforce CRM implementations;

• Exposure to Salesforce (Sales Cloud, Service Cloud, FSC, Marketing Cloud);

• Experience with enterprise CRM transformation initiatives;

• Strong experience with SAFe or similar frameworks;

• Expertise in PI Planning, dependency management, and program-level delivery tracking;

• Excellent stakeholder management and executive communication skills;

• Experience managing risks, issues, and dependencies (RAID);

• Proficiency with delivery tracking tools (Jira, Azure DevOps, or equivalent).

Extra edge

• SAFe RTE or SAFe Agilist;

• Certified Scrum Master (CSM / PSM);

• SAFe Scrum Master (SASM).

Language skills

• French: Proficient