Salesforce Developer

Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

What You’ll Do:

Reporting to the Manager, Digital Solutions, you'll be responsible for implementing designs as directed by senior team members. This includes developing Salesforce applications and maintaining existing production configurations, while navigating through all stages of the software development lifecycle.

The core parts of your role will be to: 

• Work closely with internal team members and external partners in the design, development, and implementation of business solutions leveraging the Salesforce technologies.
• Configure and develop Salesforce multi-cloud CRM solutions that support OTIP initiatives. 
• Collaborate with key stakeholders across the business, identify and gather their requirements and needs, and translate them into technical specifications and Salesforce CRM solutions. 
• Configure necessary Salesforce solutions to meet business requirements. 
• Design, develop, and maintain custom Salesforce UI and programing logic in LWC and Apex. 
• Develop, maintain, and optimize API-based integrations between Salesforce CRM and other systems, ensuring data integrity and seamless data flow.  
• Conduct testing, troubleshooting, and regression activities to ensure reliability and performance of Salesforce CRM solutions.  
• Design, develop and implement Salesforce multi-cloud CRM solutions that support OTIP initiatives.
• Collaborate with key stakeholders across the business, identify and gather their requirements and needs, and translate them into technical specifications and Salesforce CRM solutions.
• Configure necessary Salesforce solutions to meet business requirements.
• Design, develop, and maintain custom Salesforce UI and programing logic in LWC and Apex.
• Develop, maintain, and optimize API-based integrations between Salesforce CRM and other systems, ensuring data integrity and seamless data flow. 
• Conduct testing, troubleshooting, and regression activities to ensure reliability and performance of Salesforce CRM solutions.

Let’s Talk About You: 

This is the unique blend of skills and experience we would love to see in an ideal candidate:

• Completion of at least 1 post-secondary education in a related field. 
• Certified Salesforce Platform Developer or equivalent.
• Additional Salesforce certifications are desirable e.g., Certified Salesforce Administrator, Certified Salesforce Platform App Builder, JavaScript Developer I.
• At least 2 years of development experience working with Salesforce CRM platforms.
• Experience developing solutions for Sales Cloud, Service Cloud, Marketing Cloud, CMS, Knowledge, and Experience Cloud (authenticated an unauthenticated).
• Experience with multi-lingual Salesforce implementation is a highly desired asset.
• Strong understanding of Salesforce sharing and security, including but not limited to roles, profiles, permissions. 
• Proficiency with Salesforce.com, Apex, Lightning Web Component and other salesforce customization toolsets.
• General web development experience including proficiency in HTML 5, CSS 3, JavaScript, jQuery
• Demonstrate understanding of cloud technology fundamentals and cloud-based security concepts.
• Knowledge of agile methodologies and tools.
• Highly analytical individual with advanced problem-solving skills and strong attention to detail.
• Highly motivated communicator with strong customer service acumen, capable of coordinating multiple external technology and business partners.
• Knowledge of Azure DevOps, and DevOps processes & toolsets (like Gearset, Copado).
• The ability to communicate in French is considered an asset.

Some of the Perks We Offer:

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here:

• Rewarding salary and bonuses that truly value your dedication
• Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
• Access to a wealth of learning resources, including LinkedIn Learning for professional development
• Flexible work-from-home and hybrid options
• Unlock your potential with opportunities for advancement

Let’s work together! If you are interested in this opportunity, please apply online.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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