Quality Assurance Analyst (French Services) (Telework/Hybrid)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

This is a hybrid position with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Your role

As part of the Radio-Canada Digital Products & Innovation team, you will play an active role in creating innovative projects on Radio-Canada’s major platforms, such as Radio-Canada INFO, Olympic Games coverage, OHdio, RCI and Mordu. You will take an active role in our development of our current platforms. You’ll be called upon to develop our content management system (CMS), adapting it to the needs of journalists, webmasters and developers.

You will need to participate in the 'Shift left' transformation by adopting new AI tools to optimize operations that will ensure the proper functioning of the main tool for journalists and webmasters.

Main responsibilities

• Writes risk reports at the start of projects and transfers knowledge to the management team.
• Creates methods for testing stories before development, considering existing or to-be-created automation tools.
• Create and maintain test cases for the solution.
• Maintain an overview of the project, processes, and deliverables to prioritize high-value quality control.
• Participate in the implementation of CI/CD without compromising the expected quality.
• Implement new working methods using agentic development and AI tools.
• Promote autonomy in quality processes for all team members.
• Document decisions and changes for training and collaboration purposes.
• Participate in agile ceremonies (sprints, scrums, demos, retros, ...).
• Participate in release processes.

We are looking for a candidate with the following:

Technologies

• Advanced knowledge of web application development lifecycles.
• Advanced knowledge of Google Chrome and its diagnostic tools.
• Knowledge of various AI tools such as Copilot-CLI.
• Understanding of Agentic AI configuration techniques.
• Knowledge of Gherkin writing methodology.
• Knowledge of Testrail test case library tools.
• Knowledge of payload validation tools (Postman, Bruno).
• Knowledge of React, MongoDB, and Elastic Search is an asset.
• Knowledge of Azure Service Bus is an asset.

Skills and experience

• Strong teamwork skills.
• Ability to align with corporate decisions.
• Analytical mindset.
• Experience participating in at least three (3) complex web development projects.
• Experience working on at least one upstream QA analysis (Shift Left) project.
• Rigor, autonomy, proactivity, resourcefulness.
• Knowledge of the Scrum methodology in Sprints.
• Knowledge of accessibility concepts (A11Y).
• 5 to 10 years of experience in the field or post-secondary education in a relevant IT/technical field.
• Fluency in French required and functional knowledge of written and spoken English.

Benefits and work environment

• Flexible work schedules, allowing you to prioritize yourself, your family and your work.
• Work from home opportunities.
• Competitive total rewards package.
• Opportunities to work with cutting edge technology.
• Opportunities for continued learning and professional development.
• Opportunities to become a member of our Employee Resource Groups.
• Pair programming and mentorship opportunities, where you can learn from the best in the industry and help coach new talent.
• A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected.
• A supportive management team committed to upholding the highest standards of diversity and inclusivity.
• An environment which favours experimentation and an iterative approach in order to achieve the highest form of technical innovation.
• Candidates may be subject to skills and knowledge testing.

Please note that this is a 12-month contract position, potentially renewable on an annual basis. The term contract as used here refers to a regular position within CBC/Radio-Canada with access to a competitive, comprehensive benefits package.

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

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