Partnership Enablement Specialist

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth
• Excellence

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [email protected].

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

Your role as Partnership Enablement Specialist 

Reporting to the VP, Partnerships, Valérie Brasseur, you will play a pivotal role in ensuring our partners have everything they need to succeed and grow with Dialogue. As a true "Shackleton" of enablement, you will transform complex strategies into seamless execution, keeping the partner experience at the center of everything you do. You will act with an entrepreneurial spirit to maximize service adoption and network engagement.

What you'll be doing

• Partner Enablement & Onboarding: Design and continuously improve the partner onboarding journey, building a robust library of enablement assets including playbooks, one-pagers, and training materials.
• Communication & Campaign Management: Own dedicated partner communication channels and execute outreach campaigns via HubSpot to drive new partner activation and re-engagement.
• Partner-Facing Project Management: Act as the central point of contact for rolling out new programs, coordinating timelines and deliverables across internal teams (Sales, CS, Product, MedOps) and external partners.
• Reporting, Data & Insights: Produce regular performance reports (KPIs) via Salesforce, maintaining high data integrity and synthesizing partner feedback into actionable insights for leadership.
• Market Intelligence: Monitor virtual care and employee benefit trends to identify opportunities to strengthen Dialogue’s partnership program.

We'd love to hear from you if you have

• 2–4 years of experience in a high-performing B2B environment (partnerships, customer success, marketing, or operations).
• Proficiency with HubSpot for campaign management and Salesforce for reporting and data management.
• Demonstrated Grit and strong organizational skills to manage multiple concurrent projects with accountability.
• Experience creating high-quality professional content and presentations (Canva, Google Workspace).
• Nice-to-have: Knowledge of the virtual care, employee benefits, or group insurance industry.

Please note that as we serve customers across Canada, bilingualism is an asset for this position. You may be required to communicate in French and English.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up