Microsoft Services Director

Your role, your impact

As a Microsoft Services Director, you’ll be responsible for leading and scaling a high-performing services sales organization focused on Microsoft solutions. You’ll drive revenue growth through consulting, implementation, and managed services across Microsoft technologies, including Azure, Microsoft 365, Security, Data & AI, and Business Applications. 

Alithya is a top Microsoft Solutions Partner with deep expertise in Dynamics 365. We help organizations achieve measurable outcomes through end-to-end capabilities across ERP, CRM, Azure Cloud, Data & AI, Power Platform, Copilot, and Modern Workplace. In joining Alithya, you’ll partner closely with Microsoft, internal delivery teams, and executive stakeholders to build strategic customer relationships and ensure successful outcomes.

Travel to client sites is required up to 25% of the time.

Your day-to-day

Sales Leadership and Strategy:

• Define and execute the services sales strategy aligned with Microsoft priorities and company growth objectives;

• Lead, coach, and develop a team of services sales managers and sellers;

• Own services pipeline, forecasting, and revenue attainment;

• Establish repeatable sales motions for consulting, implementation, and managed services.

Customer and Partner Engagement:

• Build trusted executive relationships with enterprise and mid-market clients;

• Position Microsoft services as strategic enablers of business transformation;

• Collaborate with Microsoft field sellers, Partner Development Managers (PDMs), and Solution Architects;

• Participate in joint account planning and co-sell motions with Microsoft.

Go-To-Market and Offerings:

• Develop and refine services offerings around Azure, Modern Workplace, Security, Data and AI, and Business Applications;

• Drive packaging, pricing, and value-based selling of services;

• Partner with marketing on campaigns, thought leadership, and demand generation.

Cross-Functional Collaboration:

• Work closely with delivery, solution architecture, and customer success teams to ensure deal quality and execution readiness;

• Ensure smooth handoff from sales to delivery and high customer satisfaction;

• Provide feedback to leadership on market trends, client needs, and competitive positioning.

Operational Excellence:

• Track KPIs including pipeline coverage, win rates, average deal size, utilization impact, and margin;

• Ensure CRM discipline and accurate reporting;

• Support services P&L objectives, including revenue, margin, and growth targets.

Keys to your success

• Minimum 15 years of experience in B2B technology sales, with significant experience selling Microsoft services;

• Minimum 5 years of people management experience in sales or services sales leadership;

• Proven success selling consulting, professional services, or managed services;

• Experience working within the Microsoft Partner ecosystem;

• Strong understanding of Microsoft cloud technologies (Azure, M365, Security, Data & AI).

Extra edge

• Experience selling to enterprise or upper mid-market clients;

• Familiarity with Microsoft Solution Partner designations and incentives;

• Strong executive presence and consultative selling skills;

• Ability to operate in a fast-paced, matrixed environment.

Language skills

• English: Proficient

Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate on a daily basis with clients and vendors outside of Quebec.