IT
Job DescriptionRole : MDM Admin
Location : Montreal, Canada
Duration : 6+ Months
BGV will be done for the selected candidates.
Job Description:
The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. company . can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.Enterprise Infrastructure (EI) delivers and manages essential and innovative technology infrastructure solutions to company .s businesses. EI is responsible for driving the production, operations, and engineering of our data centers, voice and data networking solutions, mainframe servers and databases, distributed computing, wireless technologies, and associated end user capabilities.The Mobile Computing team operates within Enterprise Infrastructure under the End User Computing product umbrella. Our primary purpose is to drive business enablement via the mobile platform. Our customers encompass all of the global, Firmwide users. Our technology stack includes but not limited to Linux and Windows systems, DBs, web technologies, VPN, Perl, Java, iOS, and Android. You will partner with our Mobile Engineering team and external vendors to implement and support mobile infrastructure and applications (iOS, Blackberry, Android) in order to take us to the next generation of Enterprise Mobility Management. We are willing to train you on the Mobile Device Management platform, but we require you to be a dynamic, seasoned IT professional, with experience in a large-scale enterprise with demanding users. You will have the opportunity to gain experience in extensive mobile computing technologies along with the chance to engage and support the business users.Primary
Responsibilities:
- Evaluation, creation and implementation of automation and operational efficiencies- Testing, deployment, and serving as final support layer for all Mobile products
- Optimization and handoff of work to level 2 offshore resources
- Process engineering and oversight for client service delivery
- Infrastructure capacity management- Effectively partner and liaise with the Engineering team and external vendors
- Incident diagnosis, troubleshooting, escalation and communication
- Ownership of the problem management process
- Ownership of the change management process
- Operational support documentation
- Identify and implement operational efficiency initiatives
Skills Required:
- Unix/Linux systems and/or Windows administration experience
- Comfortable level of scripting with language of choice (Perl, PowerShell, Python, shell, Java)
- Application Support experience
Skills Desired:
- Experience managing an MDM solution
- Good for Enterprise or MobileIron is a plus
- Experience with Exchange ActiveSync (EAS) support
- Experience supporting BlackBerry Enterprise Server
- Experience managing network appliances
- Basic understanding of network/distributed file systems (NFS, AFS, DFS)
- Strong knowledge of TCP/IP
- Web infrastructure support (Apache/Tomcat preferred)company . is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.
All your information will be kept confidential according to EEO guidelines.
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