Own marketing automation systems across 8–10 client accounts. Build and maintain GoHighLevel and HubSpot CRMs, automated email, SMS, and social messaging flows, funnels, forms, calendars, and Zapier integrations. Perform end-to-end QA, troubleshoot integration failures, conduct account health checks, document systems, and communicate fixes clearly. The role is primarily hands-on and remote, with occasional client responses through Slack.
Company Info:
The Scale Space is a marketing agency that runs full-funnel growth for clients including ads, automation, and strategy. Small, fast-moving team based in North Hollywood, CA. The primary offer is built around one goal: creating marketing systems that drive consistent revenue not just traffic, clicks, or vanity metrics.
Business Information Links:
- Company Website: https://thescalespace.com/
- CEO LinkedIn: https://www.linkedin.com/in/rickgaisie/
- Base salary: $50,000 to $60,000/year, based on experience
- Location: Fully remote, work from home, permanently
- Full-time: 8 hours/day with breaks, PST/PDT
- Working hours: 9am to 5pm PST
- Benefits: 15 vacation, 8 sick, 2 personal, 4 bereavement, 6 holidays, 25 maternity/paternity company-paid days; health insurance package
- Authorization: Authorized to work in the U.S.; sole full-time commitment
Own the marketing automation layer for every client we have. Work with multiple CRMs like Gohighlevel, Hubspot and others, build automations, manage funnels, create forms, and the messaging flows that catch leads after the ad does its job, then keep all of it running. When follow-up fires late, a form stops passing data, or a DM sequence goes quiet, you are the person who finds it and fixes it, ideally before anyone notices.
Role Overview:Every client we onboard gets a CRM and a set of automations behind their ads. Those systems are the difference between a client getting leads and a client getting revenue, and we are hiring one person to own all of it.
You will work across roughly 8 to 10 client accounts. GoHighLevel is where you will spend most of your time, but our clients run different stacks, so you need to be fluent across the tools: HubSpot for the clients on it, ManyChat for Instagram and Facebook DM automation and UTM tracking, Zapier for everything that has to talk to everything else.
This is mostly heads-down build work. You are not running client calls. Occasionally you will jump into Slack to answer a client directly when something automation-related breaks and they need a straight answer fast.
- Client retention rate
- Response time to client inquiries
- Project delivery
- Proactive Client updates
- Client Satisfaction
GoHighLevel / Scale CRM, HubSpot, ManyChat, Zapier, Slack, Notion, Loom, Claude. You will also touch n8n and Meta Ads Manager occasionally where systems overlap.
Core Values - Speed Is King. Momentum over sitting tasks, progress before perfection.
- Extreme Ownership. Treat the business like your own, fill gaps, bring ideas.
- Results Over Excuses. Half done is not done. Output quality over effort.
- Never Stop Growing. Noticeably better every 90 days.
- Clear and Direct Communication. Speak up early, bring solutions with problems.
Key Responsibilities
Build and maintain the CRMs
- Set up and configure client sub-accounts in GoHighLevel from our templates
- Configure pipelines and stages to match how each client's business actually runs
- Set up and maintain HubSpot workflows, pipelines, and forms for the clients running it
- Keep contact data, tags, and custom fields clean enough to be useful
Build the automations
- Appointment reminders, no-show follow-up, lead reactivation, nurture and re-engagement sequences
- Email and SMS flows triggered off real behavior, not just time delays
- ManyChat flows for Instagram and Facebook DM automation, comment-to-DM triggers, and UTM tracking into the CRM
- Calendars, booking flows, and the notification logic around them
Connect the systems
- Build and maintain Zapier workflows tying the stack together
- Keep data moving cleanly between platforms and pick up new tools quickly when a client's stack requires it
- Debug integration failures rather than escalating them
Build funnels and forms
- Build funnels, landing pages, and forms in GHL
- Make sure what they capture lands where it should, and that it works on mobile
QA and ownership
- Test every build end to end before it goes live. Trigger the automation yourself, confirm the message sends, confirm the record updates, confirm the notification fires.
- Run a regular health check across all client accounts and catch what is broken before the client does
- When you build something new, check what it touches. New automations break old ones more often than anyone admits.
- Fix it, then say what you fixed and why it happened
Document it
- Keep a current record of what is built, for which client, and how the pieces connect
- Short Loom walkthroughs for anything the team will need to understand later
- Nothing important should live only in your head
KPI's, Desired Experience & Competencies:
KPIs:
- Build accuracy and rework rate; issues caught internally versus reported by clients; automation uptime across accounts; onboarding turnaround on the automation side; documentation kept current.
- 2+ years building marketing automations across multiple client accounts. Running automation for one business is a different job. We need someone who has worked across many and knows where these systems get fragile.
- GoHighLevel across multiple sub-accounts. This is the platform you will live in. Automations built from scratch, not cloned from a template someone handed you.
- HubSpot. Workflows, pipelines, and forms. Several of our clients run it.
- ManyChat. DM automation, comment triggers, and passing tracking data back into the CRM.
- Zapier. Multi-step workflows with filters, lookups, and error handling.
- Fluency across automation tooling generally. New platforms show up constantly. You should be the kind of person who gets into an unfamiliar tool and has it working the same week.
- Funnels and forms: you have built them and know how they behave on mobile.
- Self-QA discipline. This is the one we screen hardest on. You test your own builds before they ship, every time.
- Systems thinking: you ask what a change affects before you make it.
- Written communication: you can explain a technical problem in plain language to someone who is not technical, including a client in Slack.
- AI-native: you use AI tools daily to work faster.
- Authorized to work in the U.S.; sole full-time commitment
What Success Looks Like:
First 30 days
- Audited every client account and documented what is actually built in each one
- Named the top automation gaps and quality issues across the book, with proposed fixes
- Shipped at least two fixes or builds end to end, self-tested
First 60 days
- Running the health check independently across all accounts
- Caught and fixed issues before clients raised them
- Owning the automation side of new client onboarding without hand-holding
First 90 days
- Owns the full automation layer with light oversight
- Proposed and shipped improvements that made the whole system more reliable, not just patched individual accounts
- The person the team trusts when something in the stack is behaving strangely
Who This Is Not For
- People who ship builds without testing them
- People who build in isolation and break three other automations doing it
- People who escalate a problem instead of solving it
- People who go quiet when they are stuck
- People who need a ticket before they will act
- People looking for a quiet remote job to coast in
About
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
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