Manager of Software Development – Digital Channels

Address:

This is a hybrid role based, based out of Toronto, that will report directly to the Director of GAM Digital Technology.  This person will prioritize and support the work of customer-facing and/or internal platforms. They will tracks and maintain platform health scores as well as adoption rate. Manages the stability, accessibility, scalability, security and support innovation of the platform. Coordinates & drive the activities of technology, design, security and marketing, to develop platform strategies, roadmaps, and execution. Manages the relationship with vendors for support, business stakeholders, compliance, license tracking and any other needs.

• Builds relationships with and works with stakeholders to understand the platform vision, align and deliver on the roadmap.

• Review business rules, functional/technical specifications, and process interpretations for assigned applications, process flows, systems, and business solutions.

• Analyzes platform data to drive and implement optimizations in team process and application systems

• Undertakes prioritization of work of a component or group of components that are used by customers/end users.

• Understands the competitive and strategic position of the organization, in order to deliver best-in-industry products.

• Ensures compliance with service and support agreements and standards.

• Manages technical requirements e.g. APIs and other platform components with a focus on security and resilience to protect end-users.

• Fosters a team culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.

• Ensures alignment between values and behaviour that fosters diversity and inclusion.

• Regularly connects work to BMO’s purpose, sets inspirational goals for self and team, defines clear expected outcomes, and ensures clear accountability for follow through.

• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.

• Attracts, retains, and enables the career development of top talent.

• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.

• Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.

• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.

• Implements changes in response to shifting trends.

• Broader work or accountabilities may be assigned as needed.

• Effectively delegates work to team & monitors progress, create SMEs within team and create a highly motivated self driving team

• Ability to drive and implement high complex projects, with dependencies of external vendors and internal BMO teams

• Adhere to BMO process, policies and procedures in maintaining and developing software code for application systems

 Qualifications:

• Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

• Technology stack: Java, Springboot, Jboss Data Grid, OpenShift, Angular, SQL, Oracle/DB2, WebSphere, J2EE

• Cybersecurity and privacy concepts, principles and solutions.

• AWS Cloud knowledge

• Site Reliability Engineering (SRE) practices

• Managing production support, incident management, managing escalation from front lines and senior management

• Manage all functional/non-functional aspects of an application system, such as addition of new features, production support, vulnerability management, application performance etc.

• Software Development processes like Scrum, Waterfall

• System design best practices and implementation.

• Application programming interface (API) management.

• Impact analysis and change management

• Test driven development

• Developing KPIs and measuring team progress

• Building and managing relationships.

• Continuous improvement management.

• Verbal & written communication skills.

• Able to manage ambiguity.

• Data driven decision making.

• Seasoned professional with a combination of education, experience and industry knowledge.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.