Manager, Expense Management

Reporting to the Director, GWAM Retirement & Wealth Expenses, within the Retirement & Wealth CFO team, the Manager plays a key role in supporting Global Wealth and Asset Management (GWAM) Wealth business finance activities, incorporating actual, forecast, and plan expense reporting and advisory services.

You will collaborate with the Expense Shared Service team, Wealth CFO team, and functional business partners, and possess the ability to work closely with people at all levels of the organization. In addition to ongoing business activities, this role provides opportunities to lend your skills and expand your talents, while supporting process improvement initiatives and other expense transformation activities within both GWAM and the overall Expense Shared Service team.

Position Responsibilities:

• Deliver monthly expense reports to BU CFO, functional leaders, and other key stakeholders; ensure quality of data, and develop and maintain reporting which meets the needs of our customers.  Provide value-added analysis along with clear and concise commentary on results for our customers.

• Demonstrate a strong technical understanding of the accounting for expenses including company policies and sufficient business knowledge to be able to verify and analyze information under review.

• Use appropriate judgment in dealing with unexpected issues and requests, demonstrating an ability to prioritize work, and balance resource requirements to achieve solutions.

• Identify expense risk and opportunities and recommend and influence actions for functional business partners.

• Develop strong processes for preparation of robust expense forecasts to support management decision making.

​Leadership and Team Development:

• Cultivate an innovative environment by supporting creativity and high-performance teamwork.

• Lead opportunities to collaborate across teams to innovate and drive continuous improvement initiatives.

• Model and encourage collaborative team behaviors (Get it done together, Share your humanity)

• Expand personal network and relationships within the business area supported and the finance teams and demonstrate you have leveraged these expanded partnerships in delivering business results.

• Drive continuous improvement in engagement throughout the organization.

Required Qualifications:

• Accounting designation (CA, CMA, CGA, CPA) with 5+ years of relevant experience in progressive accounting roles.

• University degree in business, finance or equivalent.

• Strong interpersonal skills with the ability to collaborate, negotiate and influence effectively.

• Self-starter with the ability to work independently, particularly in the area of using sound, independent judgment, problem-solving and analytical skills.

• Results oriented, able to manage expectations, work under tight deadlines and manage competing priorities.

• Excellent customer focus and commitment to quality.

• Strong business acumen with ability to communicate complex concepts and results in a clear, concise, easy to understand manner (written and verbal).

• Solid analytical and technical capability - ability to assimilate/summarize a large amount of information from multiple sources and present in a value-added form for senior management.

• Proficiency with Microsoft Office and ability to learn new applications quickly.

Preferred Qualifications:

• Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

• Essbase and Lawson knowledge (or other complex GL package) would be an asset.

When you join our team: 

• We’ll empower you to learn and grow the career you want 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words 

• As part of our global team, we’ll support you in shaping the future you want to see

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.