Manager, Cyber Risk Advisor - Managed Risk

What You Will Do

• Lead, mentor, and manage a team of Cyber Risk Advisors, fostering a high-performance culture grounded in continuous learning and accountability
• Conduct regular 1:1s, provide ongoing coaching and constructive feedback, and contribute to formal performance reviewsOversee day-to-day workload distribution across the team, ensuring coverage, quality, and adherence to existing service delivery processes
• Act as the primary escalation point for complex technical issues and customer concerns raised by team membersPartner with the Director of Operations on team hiring, onboarding, and skills development planning
• Identify skill gaps within the team and drive targeted development initiatives and knowledge-sharing sessions
• Track and report on service-level and individual performance KPI metrics on a regular cadence, providing clear visibility to the Director of Operations and relevant stakeholders on team output, customer outcomes, and areas for improvement
• Serve as a senior-level, trusted Cyber Risk Advisor for a portfolio of customers, simplifying complex vulnerabilities, explaining real-world attack scenarios, and guiding customers toward the right risk mitigation decisions
• Lead high-stakes Cyber Risk Advisory sessions, contextualizing and prioritizing vulnerability and exposure findings, cyber risk trends, and overall security posture with the goal of facilitating measurable security outcomes
• prioritized, context-driven remediation recommendations, helping customers focus on vulnerabilities most likely to be exploited by relevant threat actors
• Monitor customer environments for critical vulnerabilities, exposures, and emerging threats; escalate and advise on timely remediation with precision and urgency
• Ensure the Exposure Management service translates into measurable, reportable reductions in customers’ overall attack surface
• Serve as a technical quality bar for the team — reviewing advisor outputs, validating recommendations, and ensuring consistency and accuracy across all customer deliverables
• Build and maintain deep, trust-based relationships with customer stakeholders, serving as their primary strategic Exposure Management point of contact
• Identify customer expansion opportunities, risk posture trends, and service improvement areas; communicate these proactively to the Director of Operations
• Handle escalated customer issues with professionalism and urgency, driving fast resolution while preserving the customer relationship

What You Will Bring

5+ years of experience in cybersecurity, with at least 1–2 years in a team lead, senior advisor, or people management role
Demonstrated ability to lead, coach, and develop technical teams in a managed service environment
Deep knowledge of vulnerability management, attack surface management (reduction), and common security frameworks (NIST, CIS, ISO, MITRE ATT&CK)
Strong knowledge of enterprise networking concepts (routing, switching, VLANs, firewalls, VPNs, and remote access technologies)
Hands-on experience with EASM/IASM tools, vulnerability scanning platforms (e.g., Tenable, Qualys), and remediation workflows
Exceptional communication and advisory skills — fluent in both executive-level narratives and deep-dive technical discussions
Proven ability to manage multiple customer relationships simultaneously, balancing strategic advisory with timely escalation of critical risks
Experience owning or contributing to service delivery processes and operational metrics
A collaborative leadership style with a proactive, problem-solving mindset and a genuine drive to help both customers and colleagues succeed
Bonus Points
Industry certifications such as CISSP, CISM, OSCP, CEH, or Security+; networking credentials such as CompTIA Network+ or equivalent
Hands-on experience with Tenable Nessus and/or the Tenable One platform
Background in Incident Response, Threat Intelligence, or Red/Blue Team operations
Knowledge of cloud security (AWS, Azure, GCP) and securing hybrid and multi-cloud environments
Prior experience in a managed security service provider (MSSP) or consultancy, including exposure to customer success or account management functions
Experience presenting to and influencing C-suite and board-level stakeholders