Jobs at Sophos

Manage a portfolio of strategic customer accounts across the lifecycle to drive adoption, satisfaction, renewals, upsell, and reduce churn. Build strategic account plans, monitor KPIs, run business reviews, coordinate cross-functional teams, act as escalation point, and implement scalable success programs.

Lead and mentor a team of Cyber Risk Advisors while delivering senior-level exposure management advisory to customers. Interpret vulnerability and attack-surface data, prioritize remediation, monitor critical exposures, ensure measurable risk reduction, handle escalations, track service KPIs, and identify expansion and improvement opportunities.

Design, scale, and optimize end-to-end GTM processes across Sales, SDR, and Marketing. Lead cross-functional initiatives to reduce friction, define lead-to-opportunity workflows, document current and future state, translate strategy into implementation plans, support systems enhancements, and drive change management and post-launch optimization.

Research AI threats, analyze threat actor behavior, produce actionable intelligence, collaborate with teams, and publish findings in the cybersecurity domain.

Transform SOC operational data into actionable insights to improve MDR service delivery. Analyze workflows, identify gaps and trends, define performance metrics, validate improvements, integrate AI into analysis, conduct root-cause investigations, and collaborate with cross-functional teams to enhance quality, efficiency, and customer experience.

The Solution Architect designs AI solutions that automate workflows, collaborates with stakeholders, and integrates systems, ensuring continuous improvement and deployment.

This role leads compliance automation within the GRC function, managing integrations, designing AI-driven workflows, and ensuring continuous compliance monitoring and risk management.

The Senior Python Engineer will design and implement scalable microservices and REST APIs, mentor junior engineers, and shape technical strategy for AI-powered cybersecurity solutions.

Lead Americas paid media for a global cybersecurity company: translate global strategy into region-specific campaigns, manage seven-figure budgets, run full-funnel paid search, social and programmatic, integrate ABM, drive testing and optimization, partner with agencies and cross-functional teams, and report performance and forecasts to senior leadership.

Own Customer Success systems administration (ChurnZero), execute and optimize operational workflows, enable automation with Power Automate and AI, maintain data quality and reporting, support integrations (Salesforce), and collaborate cross-functionally to scale customer lifecycle programs and improve process efficiency.

The Channel Marketing Manager will drive partner marketing programs to enhance growth, pipeline generation, and partner engagement for Sophos North America, focusing on high-priority partners and executing collaborative strategies with sales and marketing teams.