Manager, Actuarial, Claims Data & Analytics

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We're looking for 2 Actuarial Managers to join our Claims Data Analytics Team (CDAT team). You will contribute to maintaining our profitability. The size and scope of our team will allow you to work on a variety of different projects. Join our CDAT team to support strategic claims decisions focused on customer experience, operational excellence and financial performance!

The first position is in our Casualty and Legal stream. This team develops analytical methods to deepen our understanding of inflationary pressures in bodily injury coverage and contributes to several operational initiatives to mitigate these pressures. The team is also responsible for accelerating the exploration of GenAI use cases in claims operations.

The second position is in our Accident Benefits, Large Loss and Specialty Lines Canada stream. This team develops analytical methods to deepen our understanding of inflationary pressures and monitors the impact of various reforms that affect these business segments in Ontario and Alberta. The team also contributes to large-scale projects affecting all claims and aimed at improving operational outperformance.

What you will do here:

• Help achieve employee engagement, indemnity control and customer experience improvement goals.
• Make appropriate recommendations after analyzing and interpreting reports produced by actuarial analysts to improve the performance of claims operations.
• Manage performance reviews, development and coaching for your group members in order to meet the company’s strategic objectives.
• Manage your team’s activities by organizing, planning and controlling the optimal use of human, financial and material resources in accordance with company strategies and budget planning.
• Manage and provide technical advice to the members of your group who are responsible for actuarial work and studies.
• Represent the CDAT Actuarial Service at workshops and committees and act as a resource person for various stakeholders.
• Act as an advisor to help claims operations personnel make data-driven decisions on how to maintain better control over claims, increase operational efficiency and improve the customer experience.

What you bring to the table:

• University degree in Mathematics or Actuarial Science or any combination of equivalent education and experience.
• Job-specific designation: FCAS an asset.
• At least 7 years of experience, including 2 years in management or coaching, definite asset.
• Strong skills and knowledge of actuarial techniques.
• Leading with vision and values.
• Building strategic working relationships.
• Strong communication skills.
• Fostering engagement.
• Strategic vision and decision making.
• Coaching and development of others.
• Delegation of responsibilities.
• Facilitating change.
• Planning and organization.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.