Intelcom- Dragonfly Logo

Intelcom- Dragonfly

Lead Hand

Posted 5 Days Ago
Be an Early Applicant
In-Office
Saint-Jérôme, QC
Mid level
In-Office
Saint-Jérôme, QC
Mid level
Lead Hand oversees safe, efficient warehouse sorting and shipping operations. Responsibilities include enforcing health & safety, mentoring package handlers, managing sorting workflows, unloading/loading trailers and pallets, verifying freight and BOLs, performing data entry, and maintaining warehouse organization.
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Intelcom | Dragonfly 

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology. 


Your Role: At the Heart of the Chain

Core Duties: 

1. Health & Safety 

  • Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment. 

  • Enforce safe working methods and behaviors within the team. 

  • Conduct safety audits and warehouse checks. 

  • Make sure everyone meets safety standards. 

  • Respond to emergencies as required. 

  • Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures. 

 

2. Leadership & Team Support 

  • Motivate and lead sorters; be their point of reference. 

  • Mentor and support Package Handlers during the sort process. 

  • Coach and mentor warehouse associates, including training new hires. 

  • Respond quickly to requests for changes and unforeseen events. 

  • Forward special cases to supervisors or managers. 

  • Perform related tasks assigned by supervisors. 

 

3. Operations & Workflow Management 

  • Support the supervision of sorting, scanning, and processing packages (including defective items and returns). 

  • Setup sorting layout. 

  • Assist with sorting packages and envelopes as needed. 

  • Assign labour and manage workforce deployment as required. 

  • Perform data entry as needed. 

 

4. Shipping & Receiving 

  • Unload trailers and verify freight against manifests. 

  • Unloading and loading of pallets. 

  • Handle driver credentials, BOL (Bill of Lading) exchange, and secure docking. 

 

5. Warehouse Organization 

  • Ensure warehouse cleanliness and organization.  

  • Other duties as assigned 

Why Join Intelcom | Dragonfly?


  • Short- and medium-term growth opportunities 

  • Comprehensive group insurance 

  • Group RRSP program 

  • Employee Assistance Program… 


This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard. 


The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager. 

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

HQ

Intelcom- Dragonfly Montréal, Québec, CAN Office

Montréal, Canada

Intelcom- Dragonfly Beloeil, Québec, CAN Office

Beloeil, Canada

Intelcom- Dragonfly Montréal, Québec, CAN Office

200-1380 William Street,, , Montréal, Quebec , Canada, H3C 1R5

Intelcom- Dragonfly Montréal, Québec, CAN Office

Montréal, Canada

Intelcom- Dragonfly Saint-Jean-sur-Richelieu, Québec, CAN Office

Saint-Jean-sur-Richelieu, Canada

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