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Own the strategy, roadmap, and business results for organic discovery and AI visibility across thousands of real estate websites. Partner with engineering, design, sales, marketing, and client success to build SEO and AI-search capabilities, improve technical foundations, measure citations and visibility, validate results through testing, and scale successful changes. The role requires strong customer empathy, business accountability, technical SEO expertise, product leadership, and experience shipping products for nontechnical customers.

Own global B2B lifecycle and email marketing across prospect and merchant journeys. Develop personalized nurture, onboarding, adoption, retention, churn prevention, and winback programs across North America, the UK, and APAC. Lead email testing, segmentation, AI-enabled personalization, product go-to-market campaigns, reporting, and revenue-impact measurement. Partner with Sales, Product, Content, Revenue Operations, Partnerships, Compliance, and regional teams to improve merchant acquisition, activation, engagement, transaction volume, and lifetime value.

Lead Block’s Compliance Issues Management Oversight program across Square, Cash App, and Afterpay. Own remediation tracking, change governance, scope determinations, quality assurance, escalation, reporting, and closure validation for compliance issues involving AML/BSA, sanctions, and consumer protection. Build governance standards, procedures, templates, and playbooks; facilitate cross-functional forums; advise stakeholders; and scale the program through AI, automation, and workflow tooling.