Handle incoming calls and email quote requests, particularly for heat pumps, to identify customer needs and convert prospects into sales. Recommend products and services, prepare quotes, close sales, support online transactions, and book appointments for external representatives. The role requires bilingual English-French communication, strong customer service, negotiation, organization, and comfort with computer systems. Comprehensive product training and a hybrid work model are provided.
Are you looking for a stimulating and sustainable career within a well-established local company? At HydroSolution, we are proud to have contributed to the Quebec market for over 65 years. Thanks to our products, most of which are manufactured in Quebec, we offer not only job stability but also real opportunities for professional growth. Join a committed team and play an active role in our growth!Role
As a Inside Sales Advisor, you will use your advisory strengths to handle incoming calls—particularly within the heat pump department—in order to identify customer needs and convert calls into sales.
Your goal? Highlight the benefits of our service offering and the features of our new products in order to book appointments for our external representatives. After receiving comprehensive product training, you will be able to properly assess needs, prepare quotes, and achieve targeted results.
Responsibilities- Answer incoming calls and email quote requests, acting as an expert to recommend the best products and services based on customer needs;
- Effectively advise customers and close sales according to their needs;
- Exceed expectations in customer development by converting more prospects into clients;
- Act as a brand ambassador with potential customers;
- Support clients with online transactions and process web quotes.
- Recognized for strong sales and negotiation skills;
- Demonstrates active listening and ease in communicating with customers;
- Genuine desire to help customers find the best solutions;
- Highly organized with strong attention to detail;
- Comfortable with computer systems, including Outlook, Excel, and Adobe;
- Bilingual to effectively serve both English- and French-speaking customers and provide high-quality service in both languages;
- Call center experience is an asset;
- Availability based on operational needs (8:00 a.m. to 7:00 p.m., Monday to Friday).
- Comprehensive training on our products;
- Sick days and personal days throughout the year;
- A group insurance program (extended health care, prescription drugs, dental, life, vision, etc.);
- A group RRSP with employer contributions;
- Hybrid work model: 1 day per week in the office;
- Wellness and remote work allowances;
- Free covered parking;
- Team activities and motivating contests;
- Professional development opportunities;
- Telemedicine services;
- And much more!
At HydroSolution, everyone’s work is a source of inspiration and pride. Together, we offer much more than products—we provide peace of mind to Quebecers by offering turnkey solutions for their comfort and safety.
Water heaters, charging stations, heat pumps, leak detection systems, water purifiers… our services continue to evolve to meet the needs of today and tomorrow. We may not save lives… but we sure rescue bad days! That’s why we see our employees as everyday heroes for thousands of Quebecers.
Do you have what it takes to join a dedicated team committed to making life easier for its customers? Apply now—this opportunity could change your life too!
Similar Jobs
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Architect and own marketing data infrastructure, Databricks pipelines, Gold Layer tables, semantic models, and AI-enabled data products. Lead complex cross-team initiatives, translate ambiguous business needs into scalable solutions, ensure data quality and reliability, and mentor engineers and analysts. Build, evaluate, and monitor production LLM and agent systems while automating marketing and go-to-market workflows with AI. Partner with BI, Data Science, Marketing, Sales, and R&D teams to support self-service analytics and trusted business KPIs.
Top Skills:
Ai AgentsBigQueryClaude CodeCursorData WarehousesDatabricksDbtEltETLLakehouse ArchitecturesLlmsPythonSalesforceSemantic LayersSnowflakeSQLStreamlit
Agency • Digital Media • Legal Tech • Marketing Tech • Social Media • SEO
Own a portfolio of clients to maximize retention and growth: run client calls, analyze lead and performance data, spot retention risks and upsell opportunities, coordinate internal teams to deliver on strategy, and contribute process and AI-driven improvements to internal systems.
.png){kind=logo}
Biotech • Consulting • Pharmaceutical
The Junior CRM & Business Development Associate supports CRM operations and business development activities, including maintaining the HubSpot database, outreach efforts, meeting coordination, and utilizing AI tools for productivity.
Top Skills:
ChatgptClaudeHubspotExcelMicrosoft Word
What you need to know about the Montreal Tech Scene
With roots dating back to 1642, Montreal is often recognized for its French-inspired architecture and cobblestone streets lined with traditional shops and cafés. But what truly sets the city apart is how it blends its rich tradition with a modern edge, reflected in its evolving skyline and fast-growing tech industry. According to economic promotion agency Montréal International, the city ranks among the top in North America to invest in artificial intelligence, making it le spot idéal for job seekers who want the best of both worlds.
Key Facts About Montreal Tech
- Number of Tech Workers: 255,000+ (2024, Tourisme Montréal)
- Major Tech Employers: SAP, Google, Microsoft, Cisco
- Key Industries: Artificial intelligence, machine learning, cybersecurity, cloud computing, web development
- Funding Landscape: $1.47 billion in venture capital funding in 2024 (BetaKit)
- Notable Investors: CIBC Innovation Banking, BDC Capital, Investissement Québec, Fonds de solidarité FTQ
- Research Centers and Universities: McGill University, Université de Montréal, Concordia University, Mila Quebec, ÉTS Montréal
