Junior CRM & Business Development Associate

Junior CRM & Business Development Associate

KreaMedica Inc. is a Montreal-based company that develops novel medications on behalf of international biotech and pharma partners (https://kreamedica.com). We use a functional outsourcing business model and work with U.S.-based and Canadian CROs and CDMOs. Via KreaConnect, we bring the Airbnb business model to biotech: a simple tool to engage seasoned industry veterans to provide regulatory, toxicology, CMC, or other drug development-related expertise.

We are seeking a highly organized, digitally fluent junior professional to support our business development and CRM operations. This role is ideal for a scientifically trained individual interested in transitioning into biotechnology business development, strategic partnerships, and life sciences networking.

This role is ideal for a scientifically trained individual who is computer literate, comfortable with modern software tools, and interested in transitioning into biotechnology, commercial operations, and AI-enabled workflows.

The successful candidate will help maintain and optimize our HubSpot CRM system, support outreach to historical and prospective contacts, assist with conference follow-up activities, and contribute to relationship-building efforts across the biotech ecosystem.

KEY RESPONSIBILITIES:

CRM Management & Commercial Operations

• Maintain, organize, clean, and enrich the HubSpot CRM database
• Update contacts, companies, LinkedIn interactions, and CRM activities
• Identify duplicate, incomplete, or outdated records and recommend improvements to CRM data quality.
• Prepare segmented contact lists for outreach, conference follow-up, and targeted business development campaigns.
• Assist with preparation of marketing and networking materials
• Generate simple CRM and pipeline activity reports

Business Development Support

• Reconnect with historical contacts and inactive leads in a thoughtful, professional manner.
• Support business development by coordinating conference invitations
• Support business development follow-up after conferences and networking events
• Schedule introductory meetings for senior business development personnel
• Conduct basic research on biotech companies, CROs, CDMOs, and potential partners
• Support relationship management activities with consultants and strategic partners

AI-Enabled Research & Workflow Support

• Use AI-enabled productivity tools such as ChatGPT, Claude, and related platforms to support research, drafting, summarization, CRM note organization, and outreach preparation.
• Explore practical uses of AI agents, automation platforms, and no-code tools to improve repeatable business development workflows.
• Apply sound judgment, maintain confidentiality, and exercise quality control when using AI-assisted tools.
• Continuously learn new digital tools and suggest practical improvements to CRM and business development processes.

Travel Planning & Itineraries

• Organize and coordinate meetings, conferences, and events.
• Manage travel expenses and reconcile receipts in a timely manner
• Compile and file all travel and other expense reports.

QUALIFICATIONS, QUALITIES AND EXPERIENCE:

• Strong computer literacy and confidence in working with digital tools, cloud-based platforms, online research, and structured data.
• Strong working proficiency with Microsoft Excel and Word is essential, including clean formatting, contact lists, tables, sorting, filtering, basic formulas, and preparation of professional documents.
• Experience with CRM platforms is required; HubSpot experience is strongly preferred.
• Dedicated and meticulous, with strong interpersonal and organizational skills.
• BSc or MSc in life sciences, biotechnology, pharmacology, biochemistry, or a related discipline
• Excellent written and verbal communication skills in English; French language skills are considered an asset
• Comfortable interacting with senior professionals in the biotech industry.
• Strong organizational and follow-up skills.
• Experience with HubSpot, LinkedIn, or other CRM platforms is preferred.
• Interest in biotechnology business development and strategic partnerships.

WHAT WE OFFER:

• Hybrid work
• Health, dental and life insurance
• RRSP matching program (up to 5%)
• Social activities
• Summer Fridays
• A great work environment