The HR Generalist will support global HR initiatives, manage employee relations, implement compliance programs, and enhance operational efficiency.
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
We’re looking for a proactive, collaborative HR Generalist to support global and regional HR initiatives across a fast-paced, dynamic environment. Reporting to the Director, Human Resources for your assigned business unit, you'll partner with HR Business Partners, Centres of Excellence, and business leaders to deliver effective people solutions, ensure compliance, and support company-wide programs.
If you're a strong communicator who thrives in a fast-paced, collaborative environment and enjoys supporting people-focused work, we’d love to hear from you.
What You Will Do
- Support global and regional HR Business Partners, across different time zones, with delivering HR solutions and initiatives.
- Collaborate with business leaders to understand their objectives and provide proactive HR support.
- Develop, implement, and maintain regional HR programs in compliance with employment laws and regulations.
- Act as a key contact for HR-related inquiries and represent the HR team to our employees.
- Partner with the global HR team, including HR Centers of Excellence, to implement and support company-wide programs and initiatives.
- Manage confidential and sensitive employee relations matters, including but not limited to: performance management, conflict resolution, and investigations.
- Partner with cross-functional teams—including Operations, Payroll, and Benefits—to ensure a seamless and consistent employee experience across the organization.
- Drive continuous improvement towards streamlining processes and improving efficiency in HR operations.
- Manage and support ad-hoc projects, as assigned.
- Monitor the "pulse" of managers and employees and proactively address issues and risks and escalating to global or regional HRBPs.
- Analyze data trends and formulate data-driven recommendations.
- Depending on location, support the planning and execution of social and in-person activities.
What You Will Bring
- Relevant HR Generalist experience supporting teams in a global technology company.
- Excellent communication and interpersonal skills. You’ll be working with internal and external stakeholders at all levels and being clear, concise, and collaborative is key.
- Knowledge of Canada employment laws and best practices, with the drive to maintain and further your knowledge. Knowledge of US employment laws will be an asset.
- Proven ability to manage competing priorities in a dynamic and evolving environment.
- Ability to manage sensitive and confidential information with tact and discretion.
- A comfort and interest in utilizing data to drive HR recommendations.
- A proactive problem-solving approach with a keen eye for detail. We need someone who can anticipate challenges before they arise and offer proactive solutions.
- A curiosity and growth mindset - continuously seeking to learn, explore new ideas, and be open to different perspectives.
- Proficiency with HR systems (SuccessFactors is an asset), as well as Microsoft Office Suite, Teams, and SharePoint for communication, collaboration, and documentation.
In Canada, the base salary for this role ranges from $63,000 to $105,000. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Top Skills
Microsoft Office Suite
Sharepoint
Successfactors
Teams
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