Eagle Logistics Systems: Logistics Intern

About AJC Logistics

AJC Logistics LLC is a diversified logistics service provider specializing in Truck Brokerage, Ocean & Air Freight Management Services, Third Party Logistics, International Freight Forwarding, and Customs House Brokerage for importers and exporters in the United States, including Puerto Rico and the Caribbean.

Our core competency is managing the global transport of merchandise with superior customer service, supported by integrated management systems. We take a customer-centric approach, recognizing that each client’s requirements are unique.

To learn more, visit: http://www.ajclogistics.com

Job Summary:

AJC Logistics is seeking a detail-oriented and motivated Logistics Intern to join our team in San Juan, Puerto Rico. This internship provides hands-on exposure to logistics, ocean freight operations, and customer account management within our Eagle Logistics Systems division.

The intern will support day-to-day operations while learning core logistics processes, including booking coordination, and customer communication. This is an opportunity to work alongside experienced professionals, gain real-world supply chain experience, and contribute to live customer accounts.

Responsibilities

• Support customer service efforts by assisting with communication and relationship management for assigned accounts
• Help manage customer inquiries and ensure timely follow-up
• Assist in creating and maintaining shipment files (bookings, container specifications, sail dates, pre-billing etc.)
• Coordinate booking requests with steamship lines under supervision
• Support appointment scheduling and reporting
• Assist in shipment updates to customers
• Help monitor and report discrepancies (damage, shortages, overages)
• Support documentation processes, including bills of lading
• Track sailing schedules and assist with system updates and customer notifications
• Participate in service issue investigations and support resolution efforts

Learning & Development Opportunities

• Exposure to shipping, ocean freight, and supply chain operations
• Hands-on experience with logistics systems and documentation processes
• Direct interaction with customers, carriers, and internal teams
• Mentorship from experienced logistics and operations professionals
• Opportunity to develop problem-solving and analytical skills in a fast-paced environment

Qualifications

• Currently pursuing or recently completed a Bachelor’s degree in Supply Chain, Logistics, Business, or a related field
• Prior internship or coursework in logistics, transportation, or operations is a plus, but not required

Language Requirements

• Candidates are required to read, write, and speak English & Spanish fluently.