The Distribution Coordinator manages broker engagement, data analytics, performance reporting, compensation management, and process improvements to support the distribution team and business growth.
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
We are seeking a business-savvy and analytically driven Distribution Enablement Specialist to join our National Distribution & Field Leadership team. This role bridges business strategy and data insights to support broker engagement, performance reporting, and data quality initiatives. The ideal candidate combines a strong foundation in business principles with hands-on experience in data analysis and stakeholder collaboration.
JOB DESCRIPTION:
Reporting and Analytics Support
Data Quality and Management:
Contract and Compensation Management:
CRM and Pipeline Management:
Broker Engagement and Intelligence:
Process Improvement
Collaboration
Skills, Knowledge & Abilities:
Education & Experience:
At CNA, we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, CNA will consult with the applicant in order to provide suitable accommodation that takes into account the applicant's accessibility needs.
We are seeking a business-savvy and analytically driven Distribution Enablement Specialist to join our National Distribution & Field Leadership team. This role bridges business strategy and data insights to support broker engagement, performance reporting, and data quality initiatives. The ideal candidate combines a strong foundation in business principles with hands-on experience in data analysis and stakeholder collaboration.
JOB DESCRIPTION:
Reporting and Analytics Support
- Produce and continuously improve broker dashboards and analytics that inform strategic decisions and drive business growth.
- Develop subject matter expertise in distribution enablement platforms and enterprise reporting tools
- Prepare detailed reports on distribution performance, including sales, market penetration, and profitability metrics.
Data Quality and Management:
- Manage broker code administration, including broker attributes and hierarchies (M&A activity).
- Aggregate production, supplemental compensation, and flow metric information into templates.
Contract and Compensation Management:
- Support the execution and management of broker agreements and additional compensation payments.
- Process vendor contracts, requisitions, invoices, and allocations of expenses.
- Partner with Legal and Supplemental Compensation resources for electronic contract execution and compliance.
CRM and Pipeline Management:
- Develop and manage sales pipelines using various data sources.
- Update opportunity, contact, and campaign records for pipeline management (Salesforce).
- Support optimization of the CRM platform across Canada.
Broker Engagement and Intelligence:
- Leverage broker intelligence to support market development strategies and relationship management.
- Assist with broker engagement projects, including branch updates, producer agreements, and regulatory notices.
- Coordinate broker-related sponsorships, including payments and assets.
- Assist with the development, implementation, and measurement of broker engagement events.
- Support ad hoc projects and strategies across the Distribution Enablement function.
Process Improvement
- Identify and implement process improvements to streamline and enhance business outcomes.
Collaboration
- Partner with Distribution Enablement, Data & Analytics, Underwriting, and other teams to enhance performance dashboards and business intelligence tools.
Skills, Knowledge & Abilities:
- Proven experience in data analysis, reporting, and project management.
- Strong analytical skills with the ability to interpret complex data sets and translate insights into business recommendations
- Experience working with sales, marketing, or distribution teams in a business context.
- Proficiency in business intelligence tools such as Excel, Power BI, or Salesforce reporting.
- Excellent communication and collaboration abilities, especially with non-technical stakeholders.
- High level of attention to detail and accuracy.
- Strong problem-solving skills and ability to think critically.
- Ability to work independently and manage multiple priorities.
- Knowledge of Microsoft Office suite and other business-related software.
Education & Experience:
- Bachelor's degree in Business, Commerce, Economics, or Data Analytics.
- Experience in a business-facing role within the P&C insurance industry is strongly preferred.
At CNA, we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, CNA will consult with the applicant in order to provide suitable accommodation that takes into account the applicant's accessibility needs.
Top Skills
Excel
Power BI
Salesforce
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