Director, Domain Enterprise Architect, RPA and Intelligent Automation

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Director, Domain Enterprise Architect, RPA and Intelligent Automation

Reporting to the Assistant Vice President, Enterprise Architecture, Core Platforms, the Director, Domain Enterprise Architect, RPA and Intelligent Automation leads the architecture for Sun Life’s Intelligent Automation platforms.

The Director defines the RPA and Intelligent Automation domain strategy, future-state architectures, standards, reference architectures, and technology roadmaps. The scope includes RPA, Intelligent Document Processing, Microsoft Power Platform, process mining, workflow orchestration, and Agentic AI capabilities applied to business process automation.

Working with business leaders, Technology Executives, other Enterprise Architects, application development teams, AI platform teams, security, privacy, operations, and engineering groups, the Director aligns Intelligent Automation investments and architecture decisions with business priorities, regulatory obligations, operational requirements, and measurable outcomes.

What will you do?

·         Define and maintain the RPA and Intelligent Automation domain architecture strategy, principles, standards, and technology roadmaps.

·         Assess the current-state RPA and Intelligent Automation architecture to identify capability gaps, risks, redundant technologies, technical debt, and opportunities for consolidation or modernization.

·         Define future-state architectures for RPA, intelligent document workflows, low-code automation, process mining, workflow orchestration, AI-assisted operations, and Agentic AI capabilities applied to business processes.

·         Establish architecture patterns, guardrails, decision frameworks, and reference architectures that enable secure, scalable, resilient, auditable, and production-ready Intelligent Automation capabilities.

·         Collaborate with business leaders and Technology Executives to communicate architecture direction, options, trade-offs, investment considerations, risks, and expected outcomes for RPA and Intelligent Automation.

·         Drive platform standardization, reusable automation patterns, and approved citizen and professional development approaches to reduce duplication and improve delivery efficiency.

·         Collaborate with Enterprise, Domain, Solution, Application, Data, Cloud, Infrastructure, Security, Privacy, and AI Platform Architects to align automation decisions and resolve cross-domain dependencies.

·         Lead RPA and Intelligent Automation domain architecture governance, including architecture reviews, risk assessments, exception management, and architecture decision records, ensuring alignment with security, privacy, responsible AI, resilience, operational, regulatory, and compliance requirements.

What you’ll need to succeed?

·         Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related discipline. A master’s degree is preferred.

·         Enterprise architecture credentials such as TOGAF, IASA CITA, or an equivalent architecture certification are preferred.

·         Relevant certifications in RPA, Microsoft Power Platform, workflow automation, process mining, AI, security, or related technologies are considered assets.

·         10 or more years of progressive architecture experience, including enterprise, domain, portfolio, application, or platform architecture responsibility.

·         Significant experience designing, governing, and modernizing enterprise RPA, Intelligent Automation, workflow, or business process technology platforms.

·         Deep expertise in at least one major Intelligent Automation capability and broad knowledge across RPA, Intelligent Document Processing, Microsoft Power Platform, process mining, workflow orchestration, Generative AI, and Agentic AI integration patterns.

·         Demonstrated experience defining RPA and Intelligent Automation architecture strategies, future-state architectures, technology roadmaps, standards, reference architectures, and governance practices.

·         Proven ability to collaborate with Technology Executives and influence senior business and technology leaders through clear analysis, architecture options, trade-offs, risks, and recommendations.

·         Strong strategic thinking with the ability to translate business priorities, executive direction, regulatory obligations, operational risks, and technology constraints into actionable RPA and Intelligent Automation architecture direction.

·         Knowledge of AI governance, AI risk management, responsible AI principles, privacy requirements, and enterprise AI adoption patterns as they apply to Intelligent Automation.

·         Ability to assess automation requirements and determine the appropriate platform, integration pattern, architecture approach, governance controls, and delivery boundaries.

·         Strong financial and analytical acumen, including investment prioritization, value realization, platform rationalization, technical debt, risk, and technology portfolio trade-offs.

What’s in it for you?

·         A competitive salary and bonus program, based on market scale

·         A flexible group insurance program starting on your first day of work to meet your needs and those of your family.

·         Time off that allows you to focus on the moments that matter most. 20 vacation days per year.

·         Our Share Ownership Program gives you the opportunity to invest in Sun Life while benefiting from employer matching contributions.

·         We are proud to be included in Great Place to Work's 2026 list of Canada's Best Workplaces.

·         Working together, sharing common values, and encouraging growth & achievement.

As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only as the position includes managing both French and English-speaking staff (Quebec and outside Quebec) and providing daily support to the team.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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