Leads the MACS Networks PMO, managing project managers and ensuring portfolio delivery on time, within budget, and to quality standards. Establishes project governance, applies Ericsson’s project management methodology, oversees financial performance, manages risks and changes, and develops high-performing teams. The role also supports portfolio and capacity planning, resource management, business growth, and profitability through consistent project execution.
Join our Team
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
About this opportunity
We are looking for a Director of Project Office - MACS Networks PMO to lead a team of project managers and drive consistent, high-quality results. In this role, you will build a strong talent pipeline, shape and execute the project management vision, and ensure projects are delivered on time, within budget, and to a high standard of quality - all while championing company values and culture. This position is part of the PMO leadership team, reporting to the Head of PMO, and is based in Plano, Texas.
What you will do
The skills you bring
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: Service Delivery Line Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
About this opportunity
We are looking for a Director of Project Office - MACS Networks PMO to lead a team of project managers and drive consistent, high-quality results. In this role, you will build a strong talent pipeline, shape and execute the project management vision, and ensure projects are delivered on time, within budget, and to a high standard of quality - all while championing company values and culture. This position is part of the PMO leadership team, reporting to the Head of PMO, and is based in Plano, Texas.
What you will do
- Ensure projects are completed on time, within budget, and to a high quality standard through clear scope definition, effective risk management, and accurate costing
- Promote and apply the Ericsson Project and Program Management Methodology (EPPM) to drive consistency across the portfolio
- Monitor project financials with a focus on margins and overall performance targets
- Oversee critical projects, ensuring strong governance, change management, and proper handling of change requests
- Ensure adherence to standards and promote project management best practices across the team
- Build and develop a high-performing team, managing resources and budgets effectively
- Support business objectives and contribute to growth and profitability through strong project execution
The skills you bring
- Strategic thinking and business awareness with strong stakeholder engagement across regions and functions
- Demonstrated leadership, talent development, and ability to lead through change
- Conflict resolution, negotiation, and clear cross-cultural communication skills
- Portfolio and capacity management expertise
- Financial management skills including budgets, forecasts, and margins
- Experience in risk and issue management, PMO governance, and KPI/OKR definition
- Resource and workforce planning, scope and change control
- Bachelor's degree in Engineering, Business, IT, or a related field; MBA or master's degree preferred
- Project Management certification (PMP®, PgMP®, PRINCE2, or equivalent)
- Fluency in English required; Spanish and/or Portuguese is a plus
- Commitment to ongoing learning and ability to work effectively in multicultural environments
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: Service Delivery Line Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
Ericsson Montréal, Québec, CAN Office
Ericsson Montreal AI & R&D Hub Office
8275 Route Transcanadienne, Ville Saint-Laurent, Montréal, Quebec, Canada, H4S 0B6
Similar Jobs at Ericsson
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Leads global delivery, lifecycle management, transformation, and partner enablement for Enterprise Private 5G and Neutral Host services. Owns customer and partner success, operational excellence, service strategy, scalability, financial performance, profitability, and cost optimization. Builds repeatable delivery models, drives AI, automation, digital operations, and self-service, and establishes governance, metrics, and forecasting. Requires extensive telecommunications or enterprise technology leadership experience, strong networking expertise, and the ability to lead global cross-functional teams.
Top Skills:
5GAIAutomationCloudCore NetworkEnterprise NetworkingEnterprise Private 5GNetwork ManagementNeutral HostRan
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead the MACS Networks PMO by managing project managers, strengthening governance, and ensuring projects meet scope, schedule, budget, quality, margin, and performance targets. Drive adoption of Ericsson’s project methodology, oversee critical projects and change management, manage resources and capacity, and develop a high-performing team. The role also supports business growth through effective project execution, financial oversight, risk management, and stakeholder collaboration.
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Leads the Networks PMO across North and Latin America, establishing project governance, delivery standards, financial controls, risk management, planning, and OKR tracking. Oversees critical projects, change management, S&OP adoption, business planning, and resource allocation. Builds and develops a high-performing project management team while partnering with finance, sales, product, and services organizations to improve execution, profitability, and strategic outcomes.
What you need to know about the Montreal Tech Scene
With roots dating back to 1642, Montreal is often recognized for its French-inspired architecture and cobblestone streets lined with traditional shops and cafés. But what truly sets the city apart is how it blends its rich tradition with a modern edge, reflected in its evolving skyline and fast-growing tech industry. According to economic promotion agency Montréal International, the city ranks among the top in North America to invest in artificial intelligence, making it le spot idéal for job seekers who want the best of both worlds.
Key Facts About Montreal Tech
- Number of Tech Workers: 255,000+ (2024, Tourisme Montréal)
- Major Tech Employers: SAP, Google, Microsoft, Cisco
- Key Industries: Artificial intelligence, machine learning, cybersecurity, cloud computing, web development
- Funding Landscape: $1.47 billion in venture capital funding in 2024 (BetaKit)
- Notable Investors: CIBC Innovation Banking, BDC Capital, Investissement Québec, Fonds de solidarité FTQ
- Research Centers and Universities: McGill University, Université de Montréal, Concordia University, Mila Quebec, ÉTS Montréal

