Desktop Support Engineer

IT

Role: Desktop Support
Engineer
Location: Montreal,
QC

Duration: Fulltime

 

BGV will be done for the selected
candidates.

 
JD:

Handle tickets escalated by the Service Desk


•       
Remote Desktop
Support


•       
Install, configure,
and upgrade MS Office and related user applications


•       
Leverage packages
via SCCM 2012


•       
Troubleshoot and
resolve user issues with VMware Horizon clients


•       
Perform workstation,
laptop and zero client break-fix for users


•       
Set-up and register
users for biometric authentication to complement their
AD credentials


•       
Establish and
maintain sound backup and recovery procedures


•       
Patch management on
operating system, browsers and key vendor
applications, i.e. Adobe


•       
Document all
incidents, changes and fixes in the Service-Now
trouble ticketing system


•       
Desk-Side support at
Customer main location at Montreal


•       
Work with Existing
support team for onsite support

•       
Should have a
scripting knowledge

Please
respond with your word resume and requested details:
Full Name :
Work
Authorization:
Contact Number :
Email ID :
Skype ID:
Current
location:
Willing to
relocate :
Salary :
Feel free to
contact me for any further information.

All your information will be kept confidential according to EEO guidelines.