Contract Writer

Position Type:

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Position summary
The new writer will be able to build standard insurance contracts and brochures for small and medium-sized groups according to established procedures and templates.

They will work for the Atlantic, Quebec and Ontario regions. They will also be required to perform certain administrative tasks.

This challenging position is open to anyone with an inquisitive mind who aspires to continuous learning in order to provide excellent service to our clients.
Key Responsibilities:

• Create standard contracts and booklets from source documents for new groups following documented processes;

• Work with the trainer to review items of work progressing in complexity. Trending of errors will take place between Quality Assurance and Training and be reviewed after each piece of work to support the learning process;

• Work to a set schedule to meet established turn around times (TAT);

• Review processes regularly and establish learning routine based on QA code trends;

• Attend and participate at team meetings, or meetings organised by the business;

• Communicate effectively with teams members, training and contract specialists, when clarification is needed on some work items;

• Be a proud owner of each piece of work;

• Maintain and manage a portfolio of accounts and ensure that Group information is up to date at all times. Become the contract expert for assigned portfolio;

• Perform housekeeping duties to keep trackers, folders, groups information up to date at all times

Required Qualifications

• Degree or degree level (Translation, writing, studies in English and French), or a combination of relevant experience in fields of interest;

• Bilingualism in English and French;

• Strong analytical skills;

• Ability to negotiate on timelines;

• Effective at building relationships with peers, functional teams and internal stakeholders;

• Networking skills;

• Ability to see the big pictures;

• Good presentation skills;

• The ability to convey an idea concisely in either English or French;

• Knowledge of MS office (Word).

What’s in it for you?  

What makes us a different kind of employer? Our award-winning culture, a team who really cares, unmatched training and support are all dedicated to ensuring you are set up for success.

What we offer:  

• Permanent full-time position with opportunity to grow in a well-established organization.

• Flexible work arrangements and emphasis on work-life balance.

• Remote and hybrid work options.

• Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day.

• 100% employer-matched Defined Contribution Pension Plan

• Annual Incentive Bonus which recognizes your contribution to our success. 

• In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program. 

• An organization where we encourage personal learning and growth with opportunities for career development 

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

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Pay Range:

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.  

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

If you experience any technical issues throughout the application process, please email: [email protected].