Continuous Improvement Specialist, QC

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

About the Role:

Lead continuous improvement initiatives across assigned sites or groups using Lean, Six Sigma, and 5S methodologies.​

​Drive operational excellence by enhancing safety, process efficiency, and cost-effectiveness.​

​Foster a culture of continuous improvement throughout the organization.

Key Responsibilities may include:

• Lead the implementation of Lean and Six Sigma principles to improve efficiency, eliminate waste, and enhance quality across the function.​
• ​Facilitate Kaizen and other continuous improvement (CI) initiatives, guiding cross-functional teams to solve complex problems and optimize processes.​
• ​Train and coach operational teams in CI methodologies, promoting effective use of Lean tools to drive improvement efforts.​
• ​Collaborate with Finance and Transformation teams to track cost reductions and performance improvements, documenting measurable impacts.​
• ​Develop and monitor Key Performance Indicators (KPIs) for CI projects, ensuring alignment with business goals and timely achievement of results.​
• ​Share best practices across the organization, encouraging a collaborative environment to drive operational excellence and continuous learning.​
• ​Conduct regular audits and reviews to ensure compliance with CI initiatives and adherence to Brambles Global OpenX standards.

Major/Key Accountabilities

• Drive the implementation of innovative and creative ideas, methods, and process improvements for all CHEP SC/3rd Party Operations.

• Promote operational excellence and a culture of continuous improvement, challenge the status quo persistently.

• Serve as a change agent, fostering a culture of continuous improvement and driving actions across various levels of the organization to ensure added value and the effectiveness of implemented processes and tools.

• Identify improvement opportunities, develop, and manage improvement plans, and lead improvement initiatives with SC champions and process owners. Identify gaps and design new processes, while improving safety performance metric, reduce waste, and save costs.

• Develop analyses and models for projects and continuous improvement of processes, working collaboratively across functions to develop optimal low cost/high value solutions as prioritized by Supply Chain leadership.

• Provide robust data analysis focused on cost reductions, process improvements, and strategic initiatives for the Canadian Operations and Supply Chain team.

• Drive continuous improvement training program within CHEP / 3PL operations, in collaboration with plant champions and OPEX team, provide training and coaching to employees on lean and continuous improvement methodologies to execute improvement projects.

• Analyze data using LEAN Six Sigma statistical data analysis methods.

• Conduct problem-solving, root cause analysis, Gemba Walks, KAIZEN events, and CI improvement workshops.

• Develop and analyze key performance indicators to monitor and track the impact and benefits of improvements in support of the company's objectives.

• Implement and develop necessary procedures, tools, flow charts, templates and online tools and apps.

• Assists plants with various operational issues, SAP, Procurement and Coupa.

Qualifications

• Post Secondary education

• 3–5 years relevant work experience

• Lean Six Sigma certification

• Good analytical skills

• Good communication skills

• Ability to travel to sites

Experience

• Worked in a process driven situation where success depends on adherence to deadlines

• Inventory planning/control and logistics experience

• Data analytics, Operations, Project Management

• Safety Experience

Skills and Knowledge

• Good working knowledge of MS office (particularly Excel)

• Self-motivated and works well under pressure

• The ability to maintain a high level of accuracy with a high volume of output

Language

Essential: English, French

Principales responsabilités

• ​Favoriser la mise en œuvre d'idées, de méthodes et d'améliorations de processus novatrices et créatives pour toutes les opérations des CS et des tiers de CHEP.

• Promouvoir l'excellence opérationnelle et une culture d'amélioration continue, remettre en question continuellement le statu quo.

• Servir d'agent de changement, pour favoriser une culture d'amélioration continue et superviser des mesures à différents niveaux de l'entreprise pour assurer la valeur ajoutée et l'efficacité des processus et des outils mis en œuvre.

• Cerner les possibilités d'amélioration, élaborer et gérer des plans d'amélioration et diriger des initiatives d'amélioration avec les champions et les responsables des processus des CS. Cerner les lacunes et concevoir de nouveaux processus, tout en améliorant les indices de mesure du rendement en matière de sécurité ainsi qu’en réduisant les pertes et les coûts.

• Développer des analyses et des modèles pour les projets et l'amélioration continue des processus, en travaillant en collaboration avec les fonctions pour développer des solutions optimales à faible coût et grande valeur, en fonction des priorités de la direction de la chaîne d'approvisionnement.

• Fournir des analyses robustes des données axées sur la réduction des coûts, l'amélioration des processus et les initiatives stratégiques pour l'équipe des opérations et de la chaîne d'approvisionnement au Canada.

• Diriger le programme de formation en amélioration continue pour l’équipe de l’exploitation de CHEP et des établissements tiers, en collaboration avec les champions des usines et l'équipe OPEX, donner de la  formation et offrir un encadrement aux employés sur les méthodologies d'amélioration continue et LEAN pour exécuter des projets d'amélioration.

• Analyser les données à l'aide des méthodes d'analyse des données statistiques LEAN Six Sigma.

• Mener des ateliers sur la résolution de problèmes, l'analyse des causes fondamentales, les inspections Gemba, les activités KAIZEN et l’amélioration continue.

• Élaborer et analyser les indicateurs de rendement clés pour surveiller et suivre l'impact et les avantages des améliorations sur les objectifs de l'entreprise.

• Mettre en œuvre et élaborer les procédures, les outils, les diagrammes de processus, les modèles et les outils et applications en ligne nécessaires.

• Aider les usines à résoudre différents problèmes opérationnels, avec SAP, l’approvisionnement et Coupa.

Compétences

• Formation postsecondaire

• 3 à 5 ans d’expérience pertinente

• Certification LEAN Six Sigma

• Bonnes aptitudes analytiques

• Bonnes compétences en communication

• Capacité de se rendre sur les sites

Expérience

• Expérience de travail dans un milieu axé sur les processus où le succès dépend du respect des échéanciers

• Expérience en planification/contrôle de l’inventaire et en logistique

• Expérience dans l'analyse de données, les opérations et la gestion de projet

• Expérience en sécurité

Compétences et connaissances

• Bonne expérience pratique de MS office (particulièrement Excel)

• Motivation et capacité à travailler sous pression

• Capacité à maintenir une bonne exactitude avec un fort volume

Langues

Requis: Anglais, Francais

Remote Type

Not Remote

Skills to succeed in the role

Active Learning, Adaptability, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Problem Solving

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].