Communications Specialist (Writer, Executive Communications)

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

The Corporate Communications team leads Intact Financial Corporation’s internal and external communications in support of IFC’s business objectives and strategic roadmap. This includes:

• Supporting and amplifying the common elements that bring us together, define our unique culture and drive outperformance.
• Enhancing employee engagement across IFC – emphasizing what makes us a winning team.
• Protecting and promoting the IFC brand and reputation globally.
• Elevating IFC’s role in helping to build resilient communities where we do business.
• Amplifying IFC’s knowledge, expertise and thought leadership in our key markets.

Within Corporate Communications, the Executive Communications team creates and delivers communication that raise the profile of Intact’s global and Canadian CEOs and other senior executives, while sharing key aspects of Intact’s strategy. The team manages executive engagements, internal and external events, employee communications, media and social media accounts.

As Communications Specialist, you will work closely with Intact’s CEOs and leadership team, serving as a lead writer and a trusted communications advisor, while establishing yourself as an expert in the organization. You will also interact with colleagues across the company to gain a deeper understanding of our global strategy, be aware of major initiatives, and learn important insights that connect the dots with Intact’s roadmap, objectives and Values. This information gathering is essential for the development of meaningful communications and compelling storytelling. This position requires exceptional writing skills.
The successful candidate will report into the Director, Executive Communications and can be based at Intact’s Toronto or Montreal office.

What you'll do here:

• Lead the development of high-impact written communications for the C-suite, including speeches, employee messages, briefing notes and other written content for both internal and external audiences.  
• Working with colleagues and SMEs across the business, ensure content is current, relevant, aligned with our objectives, engaging, and representative of the global business.
• Develop a deep understanding of the voice, perspective, and communication style of senior leaders to authentically write and communicate on their behalf.
• Seek out and develop a deep understanding of Intact’s strategy, objectives and the overall business to accurately and effectively reflect them in all executive communications.
• Support the creation of internal and external videos profiling senior executives. This includes developing concepts, writing scripts, being present during filming and collaborating with Intact’s internal studio team and external video agencies to review and provide feedback on edits and video drafts.
• Develop and execute communications plans that elevate the profile of the CEOs and other senior executives.
• Ensure messaging and communications approaches are aligned across Intact’s brands, subsidiaries and global markets.
• Establish productive relationships with key internal and external stakeholders to foster collaboration, share news and create simple, engaging, and meaningful messages to support Intact’s storytelling efforts.
• Based on clear KPIs and other metrics, measure success for all projects across all audiences, and provide recommendations based on findings and learnings.
• Actively support and collaborate with other Corporate Communications team members, including with special projects, to meet broader Corp Comms team objectives and Intact executive needs.
• Actively participate in all meetings, and the development of annual, quarterly and monthly comms plans.

What you bring to the table:

• Bachelor's degree in journalism, writing, communications or an equivalent combination of education and experience.
• Minimum of 8 years of experience working in communications or journalism.
• Exceptional writing skills, with the ability to adapt tone and style based on the audience, from employees to investors.
• Executive presence: demonstrates confidence, composure, and sound judgment when working with CEOs and senior executives, earning their trust and navigating complex situations with sensitivity.
• Proven ability to multitask and manage multiple projects and expectations simultaneously.
• Highly organized and able to manage workflow efficiently with autonomy and flexibility with minimal supervision.
• Team player with a positive attitude.
• French is a strong asset.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
• No Canadian work experience required, but must have authorization to work in Canada.

 What success looks like:

• Gains the trust of the senior executives through exceptional writing skills, critical thinking, a strong understanding of the business and the ability to navigate complex situations with sensitivity and sound judgment.
• Plans and leads executive communications projects and writes content that contributes meaningfully to the Executive Communications and Corporate Communications teams, our objectives and action plan.
• Demonstrates strategic thinking by ensuring messaging is aligned across Intact’s global brands and subsidiaries.
• Ensures ideas are fitting and aligned with strategic priorities while determining the most creative and effective approaches to execute them.
• Builds strong relationships with internal business partners and colleagues across the organization and globally across our markets.
• Strives to live Intact’s Values and is a role model to others.

#LI-hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.