Commercial Excellence Manager

We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey.
Our portfolio includes several medical franchises and international brands such as Eau Thermale Avène, Ducray, A-Derma, Klorane, René Furterer, and Pierre Fabre Oral Care.
By joining us, you become part of a meaningful company where the human dimension is essential. You become a participant in the "We Care Movement," a movement that values excellence and innovation within passionate teams. Together, we push the boundaries of science to unite health and beauty for the benefit of all, because Every time we care for a single person, we make the whole world better.
Present in 120 countries with a team of over 10,000 employees, we are proud to create a scientific and human impact, today and tomorrow! If caring is at the heart of your values, join Pierre Fabre Laboratories and become a key player in the “We Care Movement".

Support the business units / subsidiaries in defining use cases and monitor the company's data projects.
Deploy the company's data strategy by managing projects based on the analysis of strategic company data.
Liaise between information technology profiles (data experts), business profiles and business profiles.
Help ensure the compliance and proper organization of data in information systems (repository data, customers, company’s articles and metadata related to standards and regulations) by applying the governance rules defined within the framework of the Group data strategy.

GENERAL RESPONSIBILITIES
Lead Commercial Excellence across Canada for Dermo-Cosmetics (DCPC) and Medical Care by transforming commercial data, customer insights, and market intelligence into actionable strategies that accelerate profitable growth.
Own the affiliate's key commercial performance levers, including Revenue Growth Management (RGM), Commercial Analytics, Business Intelligence, CRM, Sales Force Effectiveness (SFE), Retail Execution, and Performance Management.
Act as a strategic business partner to the General Manager and Leadership Team, driving fact-based decision-making, execution excellence, and continuous business improvement.
DETAILED RESPONSIBILITIES
1. Commercial Performance & Business Insights
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Analyze business, customer, channel, and portfolio performance to identify growth opportunities and risks.
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Lead business performance reviews and Risks & Opportunities processes.
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Deliver actionable insights and recommendations to support decision-making.
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Support forecasting, business planning, and performance management routines.
2. Revenue Growth Management (RGM)
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Lead pricing, promotion, trade investment, and profitability optimization initiatives.
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Evaluate customer, channel, and portfolio profitability to improve commercial returns.
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Build business cases to support customer planning, investment decisions, and Joint Business Plans.
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Partner with Sales, Marketing, and Finance to improve Gross-to-Net performance and ROI.
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Drive data-based actions that maximize profitable growth.
3. Commercial Analytics, BI & CRM
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Own commercial reporting, dashboards, and business intelligence capabilities.
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Ensure a single source of truth across commercial and financial data.
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Translate complex data into clear business actions and recommendations.
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Drive CRM adoption, governance, and data quality.
4. Sales Force Effectiveness & Execution Excellence
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Lead Sales Force Effectiveness initiatives across DCPC and Medical Care.
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Optimize targeting, segmentation, territory design, and field productivity.
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Monitor field performance and identify opportunities to improve execution and ROI.
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Support implementation of global best practices and tools.
5. Retail Execution & Category Excellence
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Monitor assortment, distribution, visibility, and activation performance.
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Support category, shopper, and customer initiatives that drive growth.
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Evaluate retail execution effectiveness and identify improvement opportunities.
HRM Document for internal use only - Do not distribute
6. Leadership & Cross-Functional Collaboration
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Act as a trusted advisor to the GM and Leadership Team (CODIR)
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Influence business decisions through analytics, insights, and commercial expertise.
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Lead Commercial Excellence projects and continuous improvement initiatives.
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Build organizational capabilities in analytics, RGM, performance management, and execution excellence.
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Partner with Global and IBU teams to implement frameworks, tools, and best practices.
KEY SKILLS
Commercial Excellence & Revenue Growth
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Strong expertise in Commercial Excellence, Revenue Growth Management, and business performance optimization.
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Strong understanding of pricing, promotions, trade investment, customer profitability, and ROI management.
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Strong commercial acumen within consumer healthcare, retail, FMCG, or pharmaceutical environments.
Analytics & Business Acumen
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Advanced analytical and problem-solving capabilities.
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Ability to translate complex data into actionable business recommendations.
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Strong financial acumen, forecasting, and business planning skills.
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Excellent communication and business storytelling abilities.
Leadership & Influence
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Strong ability to influence without direct authority.
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Effective stakeholder management and cross-functional collaboration.
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Ability to lead through expertise in a matrix environment.
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Strong project management, prioritization, and execution skills.
KEY COLLABORATIONS
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General Manager & Leadership Team
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Medical, Marketing, Sales & Commercial Teams
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Finance & Commercial Controlling
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Supply Chain & Operations
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Global & IBU Teams
EDUCATION / EXPERIENCE
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Bachelor's degree in Business, Finance, Economics, Analytics, Commerce, or related field.
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MBA or Master's degree considered an asset.
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3-7 years of experience in Commercial Excellence, Revenue Growth Management, Business Analytics, Sales Operations, Commercial Finance, or related commercial functions.
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Proven track record of improving commercial performance through analytics, insights, and business partnering.
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Experience in Consumer Healthcare, Dermo-Cosmetics, FMCG, Retail, or Pharmaceutical industries preferred.
LANGUAGES
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Bilingual English and French (spoken and written) required.
COMPUTER SKILLS
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Advanced Microsoft Office skills.
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Advanced Excel and Power BI/Tableau capabilities.
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CRM experience (Salesforce preferred).
HRM

At Pierre Fabre Laboratories, we believe that our greatest asset is our people.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, sexual orientation, gender identity or expression, age, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identify, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the company’s personnel representative if you need assistance completing this application or to otherwise participate in the application process. Thus, we commit to considering all applications equally, without fail.