Business Process Consultant

Consultant, Business Process – Lean Six Sigma 

We are seeking a Business Process Consultant to join the Six Sigma team.  The selected candidate for this position will successfully drive process improvement efforts to achieve significant operational, financial, customer satisfaction, and/or employee satisfaction impact. The candidate will work at all levels of the organization, and possibly with external customers and suppliers, to take challenging, ambiguous or visionary concepts, turn them into well-scoped projects and deliver successful process improvement results in a time-efficient manner. Additionally, the Business Process Consultant will provide consultative services to senior executives and business unit managers in the analysis of business processes and value streams with a focus on strategic project identification. 

The Consultant, Business Process role at McKesson includes a unique opportunity to be part of our esteemed Six Sigma development program. This program is designed to provide long-term benefits to participants, allowing them to thrive for years to come. From the very beginning of your employment, you will receive comprehensive Black Belt training and engage in project execution to refine your skills and deepen your Six Sigma knowledge. 

Our development program has a clear mission: to cultivate a culture of continuous improvement and foster leadership growth across McKesson. Through a range of resources, including training, certification, continuous development opportunities, mentoring, and career coaching, we empower our team members to flourish.  

Project Identification 

• Provide Six Sigma support to our senior executives and business unit managers including business case development, and strategic project identification. 

• Support the identification and evaluation of the organization's process improvement opportunities. 

Project Execution 

• Lead and contribute to process improvement solutions within the business that include moderate, ambiguous, and complex projects.   

• Manage tactical and strategic projects to deliver incremental cost/expense reductions, improve customer experience, and increase organizational efficiency.  

• Organize, lead, and facilitate cross-functional project teams 

• Collect and analyze data to identify root causes of defects; measure performance against process requirements; and align improvement to performance shortfalls 

• Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities 

• Monitor and communicate the results of process improvement projects to management and the business owners and stakeholders. 

Change Leadership 

• Develop and maintain productive stakeholder, staff, and management relationships through individual contacts and group meetings. 

• Act as a change agent driving cultural change focused on our business's and its customers’ success. 

• Apply influence and change management skills to ensure project success. 

• Support the business in learning Six Sigma methodologies, including appropriate defined tools, measurement, analysis, improvement, and control concepts, through presentations and training.   

Mentoring 

• Mentor & coach Green Belts in project work, helping them understand and use Work-Out, Lean, and Six Sigma for successful and timely completion of projects  

Desired Skills: 

• Ability to effectively communicate and present to senior-level leadership. 

• Proficient in meeting and presentation facilitation in hybrid environments. 

• Possess an analytic mindset, including interpretation, analysis, and evaluation of reports and data. 

• Demonstrated ability to motivate, influence, and gain commitment at different levels of the organization. 

• Skilled in problem-solving/root cause analysis, risk analysis, and process mapping. 

• Experienced in project management and change management. 

• Ability to understand and identify the connections between specific projects and key strategic objectives. 

• Capable of thinking through, organizing, and leading multiple project tasks concurrently. 

• Verbal/written communication skills in English and in French – only include this skill for roles which require French language proficiency  

Additional Skills: 

• Resourceful with an innovative and entrepreneurial mindset 

• Basic knowledge of SQL, Vizio and Power Automate is a plus (or other relational database management, process mapping & automation tools) 

Degree, certification and experience: 

• Degree, or equivalent, typically requires 4+ years of relevant experience 

• Experience in business analysis, project management, process improvement, or Lean Six Sigma is a plus 

Employee Benefits 

• Inclusive work environment 

• Hybrid work model 

• Flexible full-time schedule 

• Comprehensive benefits (including health and dental insurance, retirement savings plans, etc.) 

• Wellness programs 

• Professional development opportunities 

• Employee resource groups 

• Employee assistance programs 

• Tuition reimbursement 

• Employee discounts on products and services 

These benefits are designed to support the well-being and success of McKesson employees, ensuring they have access to the resources and support they need to thrive in their careers and personal lives.