Business Insights Analyst II

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Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

As part of TD Insurance, the Data, Analysis, and Insights (DAI) group supports internal business partners by providing valuable insights and analysis.

Within DAI, the GI Journey Insights team is a trusted ally to partner such as executives, actuarial corporate, pricing, product, finance, and others. The team combines talent from business intelligence analysts and data specialists to provide business-specific insights and consultative support to help the decision-making and strategic planning. Recognized for investigating emerging trends, the team provides detailed information and in-depth analysis to operational partners to support planning, forecasting and business opportunities.

You will leverage your analytical and programming skills to provide insights and analysis across a multitude of projects and initiatives. If you love numbers and have a good analytical mind this position represents an exciting challenge for you. You will thrive in a dynamic team. Finally, this position offers excellent career opportunities within the TD.

Main responsibilities

• Analysis & Insights: Conduct complex portfolio and transaction analysis in an automated manner to support GI Journey team.

  • Accelerate profitable growth by unlocking initiatives and providing opportunities.

  • Identify emerging trends and accelerate growth opportunities in alignment with business objectives.

  • Summarize and clearly communicate analytical findings to business unit leaders and other stakeholders.

  • Present data-driven insights to the manager to support informed decision-making and drive business growth.

  • Recommend strategies for operational improvements and customer acquisition based on analytical findings.

  • Analyze customer profiles to attract and retain high-value customers.

  • Translate data into actionable insights through hypothesis testing, data collection, analysis, and storytelling for business questions and challenges.

• DataMart Development and Insight Generation

  • Extract, Transform and validate data using SQL, Python, R.

  • Develop and maintain dashboards using tools such as Excel, Tableau, and POSIT to provide data visualization and reporting.

Qualification

• Bachelor’s or Master’s degree in: Mathematics, Statistics, Business Intelligence, Finance, Economics, Information Technology, Actuarial Science, or a related field.

• Followed by at least five (5) years of relevant experience, including:

  • Expertise in analytics, data analysis, and statistical analysis

  • Experience in the general insurance industry

• Bilingual in English and French.

• Proficiency in programming languages (SQL, Python, R).

• Strong analytical mindset with sound judgment and decision-making skills.

  • Exceptional problem-solving and analytical skills with a commitment to producing high-quality work.

  • Ability to conceptualize technical problems, providing clarity and a comprehensive perspective.

  • Creative in developing innovative solutions to complex problems.

• Strong organizational and time-management skills, with the ability to manage multiple priorities.

  • Quick learner with the ability to adapt to a dynamic work environment.

• Excellent communication skills, with the ability to present complex information clearly and persuasively.

  • Collaborative and transparent in working with business partners.

  • Effective team player with a strong sense of team spirit.

• Proficiency in Microsoft PowerPoint and Excel.

• Alignment with TD’s core values.

Assets

• Experience or expertise in the general insurance or bank industry.

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):