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iA Financial Group

Associate Director, Sales Communication - Compliance

Posted 19 Days Ago
Be an Early Applicant
3 Locations
Senior level
3 Locations
Senior level
The Associate Director of Sales Communication oversees compliance with regulatory rules for marketing communications, manages HR matters, supports sales-related complaints, and collaborates with various stakeholders.
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Job Description

iA Private Wealth / Permanent / Montreal, Quebec or Toronto / French & English

iA Private Wealth offers customized wealth management solutions through a network of over 500 teams of independent investment advisors. With over $48 billion in assets under administration, we are the partner of choice for discerning investors across Canada. As a member of iA Financial Group, iA Private Wealth is led by an experienced team driven by the desire to serve our advisors and their clients with professionalism, while adhering to the most rigorous industry standards.

The Associate Director Sales Communication will oversee the firm’s compliance with rules and regulations related to sales and marketing communications. This role will ensure that all communications align with regulatory requirements and are fair, balanced, and not misleading.

In this position, you will work closely with partners across iA Private Wealth Compliance team, Senior Management, the Legal Department, regulatory contacts, as well as other external stakeholders. In addition, you will provide support to the Director, Business Conduct and Tier 1 Supervision on matters concerning to adhering to legal and industry-specific guidelines when communication information about products or services to the public.

This role will recommend and implement necessary changes and improvements related to sales compliance activities, processes, and platforms.  It will also be responsible for all HR related matters, including: coaching, performance management, establishing goals and objectives for a team professional level employees.

Key Responsibilities:

  • Review and Approve Marketing Materials: Review and approve all marketing materials to ensure they comply with regulatory requirements

  • Support on Sales Related Complaints: Provide support on sales-related complaints. Help resolve issues and ensure that the firm’s practices are in line with regulatory standards

  • Regulatory Compliance: Stay current with regulations that oversee and enforce rules. Understand and apply rules from the Canadian Investment Regulatory Organization. Coordinate different activities performed by the team (email surveillance, social media  review, Approvals, Advisor Stream, Iconic, CQ5, addressing potential violations of regulatory requirements, etc.). Ensure that complete records are maintained for future examination by the Regulators and Internal Audit team

  • Adherence to Updated Rules: Minimize legal risks by understanding current and proposed legislation, enforcing regulations, recommending new procedures, and complying with regulatory and legal requirements

  • Establish compliance standards and design improvements: Adjust department plans and priorities to deal with operational challenges and resources

  • Oversee day-to-day execution of work activities and provide support where possible through direct or delegated actions

  • Promote continuous learning, knowledge management and support cross-training initiatives in Compliance Sales Communications team

  • Guide and Influence senior leaders: grasp their concerns, and objectives. Tailor your communication and guidance to align with their priorities

  • Participate in special projects requiring input and expertise (Sales Communication Portal, marketing initiatives etc..)

Qualifications:

  • Bachelor’s degree in Finance, Business, or Communications

  • Recent (non-expired) course completions of the Canadian Securities Course (CSC) the Conduct and Practices Handbook (CPH) and the Branch Managers Course

  • Minimum of 5 years of experience in a management role

  • 10 years of relevant experience in Compliance, Communications or Sales Practices

  • Advanced knowledge of English and French due to daily conversations and meetings with clients and leadership in addition to daily written correspondence in both languages.

  • Excellent communication and interpersonal skills.

  • Strong analytical and problem-solving skills.

  • Able to recognize and handle sensitive and confidential information.

  • Strong analytical skills and keen eye for detail.

  • Able to handle multiple tasks simultaneously and meet strict deadlines.

  • Ability to take initiative and work independently.

  • Ability to meet deadlines.

  • Advanced computer skills in the MS Office Suite (Microsoft word, Excel, Project, PowerPoint).

  • Highly analytical with continuous process improvement mindset.

Location(s)Toronto, Ontario

Other Possible Location(s)Quebec, Quebec, Toronto, Ontario
CompanyiA Private Wealth Inc.

Posting End Date2025-02-28

Company Overview

iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

Top Skills

Ms Office Suite

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