AI Augmented Quality Assurance Analyst II

For over 40 years, LGI has built software that healthcare organizations depend on. AI is now at the heart of that work, not as a destination, but as the engine behind our next generation of mission-critical solutions and our enduring mission: helping healthcare organizations perform at their best. 

We're looking for exceptional people who are passionate about technology, relentless in their standards, and driven to push what's possible further.  At LGI, curiosity isn't a nice-to-have, it's how we work. We're looking for talent who explore and innovate by instinct and want their work to matter beyond the codebase, shaping decisions, enhancing processes, and enabling healthcare practitioners. 

At LGI Healthcare Solutions, we believe the future of quality assurance lies in combining robust automation with artificial intelligence. We are looking for an experienced software quality professional who wants to help transform our testing practices by leveraging both automation best practices and the emerging capabilities of AI agents. In this strategic role, you will have the opportunity to influence our quality vision, improve the reliability of our Windows and web-based solutions, and contribute to the technological innovation supporting the healthcare network.

Analysis, Strategy, and Testability

• Analyze functional, technical, and business requirements to identify risks, ambiguities, and critical scenarios;

• Define testing strategies based on risk, business value, and feature complexity;

• Collaborate with product and development teams to establish clear and measurable acceptance criteria;

• Recommend improvements to enhance solution testability from the design stage onward;

• Use artificial intelligence tools to accelerate requirements analysis, propose test scenarios, and improve the quality of analyses while applying critical judgment to the results generated;

• Identify automation opportunities from the earliest stages of development.

Automation and Software Quality

• Design, develop, maintain, and optimize automated tests;

• Contribute to the evolution of automation frameworks;

• Integrate automated tests into CI/CD pipelines;

• Improve the coverage, stability, and maintainability of automated tests;

• Identify the scenarios that offer the greatest return on investment for automation;

• Contribute to improving automation best practices;

• Help improve software quality by recommending practices that promote stability and maintainability, reduce defects, and increase test coverage.

QA Governance and Transformation

• Contribute to the evolution of the team’s quality assurance practices by recommending improvements based on observed results, identified risks, and industry best practices;

• Recommend improvements to quality assurance processes, methods, and tools;

• Contribute to improving AI-augmented quality assurance practices;

• Share expertise and support the professional development of team members.

Artificial Intelligence

• Use artificial intelligence solutions to improve the efficiency of quality assurance activities;

• Promote the responsible use of artificial intelligence within the team;

• Validate results generated by artificial intelligence tools by applying professional judgment;

• Identify opportunities to integrate artificial intelligence into quality assurance activities;

• Contribute to improving the team’s artificial intelligence practices.

Metrics and Continuous Improvement

• Measure and analyze quality metrics such as test coverage, automated test stability, defect density, and validation results;

• Use quality metrics to assess the effectiveness of validation strategies, recommend corrective actions, and support the continuous improvement of quality assurance practices;

• Contribute to the continuous improvement of validation and automation processes;

• Participate in the analysis of quality results to reduce risks and improve delivery performance.

Expected Outcomes

• Continuous improvement in automated test coverage;

• Reduction in recurring defects;

• Optimization of automation practices;

• Responsible and effective use of artificial intelligence in quality assurance activities;

• Measurable contributions to the evolution of the team’s quality assurance practices;

• Improved delivery quality, user experience, and operational performance.

What You Will Bring to LGI Healthcare Solutions to Succeed in This Role:

• A bachelor’s degree in computer science or equivalent experience;

• A minimum of four to six years of experience in quality assurance and test automation;

• Strong knowledge of automation frameworks, CI/CD pipelines, and REST APIs;

• Experience designing and executing testing strategies;

• Hands-on experience using generative artificial intelligence tools in software development;

• The ability to positively influence team practices;

• A commitment to professional excellence by keeping your knowledge current, sharing your expertise with team members, and contributing to the continuous improvement of quality assurance practices;

• An understanding of the business impact of quality assurance activities and the ability to prioritize initiatives based on risk, business value, and their impact on delivery quality, user satisfaction, and team performance;

• The ability to apply critical judgment when analyzing risks, validating results generated by artificial intelligence, and resolving complex problems;

• A high degree of autonomy, excellent collaboration skills, and the ability to positively influence your team’s technical decisions;

• This position requires bilingualism and an excellent command of French, as you will work with documentation that is primarily in French and communicate, both verbally and in writing, with predominantly French-speaking partners, clients, vendors, and colleagues. A good command of English will be considered an asset.

Why join LGI? 

• A workplace built on trust, autonomy and collaboration 

• The opportunity to grow, perform and work alongside curious and talented colleagues 

• A continuous learning culture with dedicated training time, a renowed skills development platform and access to cutting-edge tools 

• Stimulating projects that advance healthcare technology and support the work of over 320,000 professionals, benefiting more than 6 million patients 

• A comprehensive benefits package including group insurance from day one, a group RRSP with employer contributions, 24/7 telemedicine, an employee and family assistance program, and a minimum of 3 weeks vacation per year 

At LGI Healthcare Solutions, we value diversity and equal access to employment.