Account Executive

At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Within Lyft, the Lyft Urban Solutions (LUS) team delivers micromobility solutions. Our Montreal office is the birthplace of North America's first automated bike-share system, Bixi, which has since revolutionized urban mobility. Today, our pioneering solutions are deployed in more than 50 cities worldwide, including Barcelona, Bogota, Boston, Buenos Aires, Chicago, Dubai, London, Madrid, Mexico City, Montreal, New York, Rio de Janeiro, San Francisco, and Washington DC. 

The Account Executive will be a part of the LUS Enterprise Sales Team that plays a critical role in all stages of the sales process, from shaping RFPs during pre-tender to driving existing customer growth. They will be responsible for identifying, developing, and closing new business opportunities while nurturing and expanding existing relationships to drive our growth and success.

If you share our vision for sustainable transportation that empowers local communities, reduces our environmental footprint and brings people together, we’d love to meet you!

Responsibilities:

• Achieve annual sales targets by effectively implementing sales and marketing strategies and tactics.
• Build and maintain strong relationships with existing clients to ensure exceptional service and identify new sales opportunities.
• Proactively identify prospects, schedule appointments and conduct effective qualifying sales calls in collaboration with the External Affairs team to shape RFIs and RFPs during the pre-tender phase.
• Partner with the Bid Manager to develop compelling and competitive proposals for public tenders, contributing to all stages of the process to secure winning bids.
• Lead negotiations with clients on contract terms, ensuring favorable pricing and conditions while carefully assessing and mitigating potential contractual risks to protect company interests and margins.
• Maintain accurate and up-to-date records of all public procurement activities within the CRM system, including leads, opportunities, proposals, and contract awards, to facilitate reporting and analysis.
• Demonstrate in-depth product knowledge and conduct product demonstrations, effectively handling questions and objections, and efficiently escalating to drive business-minded resolutions.
• Prepare and deliver concise and accurate reports, proposals and presentations for executive-level review and approval.
• Serve as a primary point of contact for customer escalations, effectively resolving issues and maintaining strong customer relationships throughout the lifecycle of the delivery.
• Identify and pursue upselling and system expansion opportunities within the existing customer base to drive revenue growth.

Qualifications:

• 5-7 years of sales experience in a related industry, preferably with experience in B2G sales and public procurements. Micromobility experience, a plus.
• Proficiency with sales management software and CRM systems. 
• Knowledge of commercial terms and conditions in public tender. 
• Strong ability to pitch, craft narratives, and develop interpersonal relationships.
• Ability to collaborate with and influence cross-functional partners.
• Proven track record of exceeding sales quotas.
• Ability to travel 15-20% of the time.
• Excellent oral and written communication in French and English (for interacting with English-speaking colleagues and clients outside of Quebec).

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits

Lyft proudly pursues and hires a diverse workforce. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process.  Please contact your recruiter now if you wish to make such a request.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Montreal area is CAD $88,000 - CAD $110,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.