7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams.
As an Account Executive, New Business at 7shifts, you’ll play a key role in driving MRR growth by engaging inbound prospects and converting them into loyal customers. Leveraging best-in-class tools and a deep understanding of customer needs, you’ll lead compelling product demos, communicate the value of our platform, and close deals that fuel our continued expansion. Reporting to the Senior Manager, SMB Sales, you’ll be a vital contributor to our mission of simplifying team management and improving performance for restaurants.
We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply.
What you’ll do:
- Qualify inbound leads and conduct tailored discovery calls and product demos with restaurant owners and operators
- Position the value of 7shifts’ scheduling, team management, payroll, and tip pooling solutions by aligning with each prospect’s unique pain points
- Maintain accurate pipeline visibility through reliable forecasting and strong CRM hygiene
Consistently meet and exceed monthly and quarterly revenue targets across key metrics, including MRR growth, payroll location sales, and demo-to-close conversion rates - Partner cross-functionally with leadership, marketing, partnerships, and SDR teams to improve lead quality and funnel performance
- Share insights and feedback from prospect conversations to help inform product and operational improvements
What you bring:
- Experience in a high-velocity sales environment, selling to SMB customers through inbound and/or outbound channels
- Proven track record of managing the full sales cycle from discovery to close
- Excellent communication and active listening skills, particularly over phone and Zoom
- Proficient in Salesforce (or similar) with a strong commitment to maintaining pipeline accuracy
- Familiarity with sales engagement tools like Outreach or similar sequencing platforms
- Consistently meets or exceeds sales targets
- Ability to communicate product value to SMB audiences through a consultative approach
- Receptive to feedback, with a coachable mindset and a desire to grow in a fast-paced, ever-evolving environment
It’d be even cooler if you had:
- Experience working in or selling to the restaurant industry
- Familiarity with scheduling, payroll, or workforce management solutions
- Exposure to high-volume inbound lead environments
- Foundational understanding of tip pooling, payroll processes, and labor compliance
Our commitment to our Shifties:
- Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
- Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
- Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
- Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
- Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
- Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?
- Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within.
We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.
We thank you for your interest in joining the 7shifts team!
Our privacy policy can be found here.
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