Vertafore Innovation & Technology Culture

How does innovation show up in your company culture?

Innovation isn’t just about big breakthrough ideas; it’s about continuously improving the way we work and the experience we deliver to our customers. We celebrate our teams with the Vertafore Way, key elements of which are a “Bias to Action,” “Show up Curious” and “Customer Success is our Success,” which each help drive innovation of our own processes (How can we be more efficient for our customers?) and in the software that we deliver to our customers (How can we help them drive their velocity?)

What’s one recent innovation that improved user or employee experience?

It’s hard to pick just one. We have so many exciting projects that we are working on for our team members and our clients. One standout has been our implementation of AI capabilities for our development teams. It significantly speeds up their development of new ideas, reduces the turn around time on concepts, and significantly increases our ability to experiment.

How do you balance experimentation with stability?

Everything at Vertafore is delivered with a quality-first mindset. Our customers rely on Vertafore solutions to run their businesses so we can’t be showing up with failing software. That being said, we have opened up avenues for experimentation by building an architecture that protects our core while allowing for experiments on top. We work through these experiments in partnership with our customers to ensure we are delivering real value that can be implemented back into our core operations.