Teams at Trivium Group

Own production reliability for AI agents and integrations, including incident response, observability, LLM debugging, evaluation tooling, and failure replay. Build scheduling availability tools and help harden marketing reporting and website products. Work hands-on with Python, TypeScript, event-driven services, databases, third-party integrations, and AI coding agents while maintaining production systems and resolving issues proactively.

Own creative strategy for medical clinic marketing accounts, including market research, ad angles, briefs, scripts, copywriting, performance iteration, and video quality control. Collaborate with media buyers, editors, and client success staff while building scalable creative systems in Google Docs and Airtable. The role focuses on paid direct-response ads, organic content, Meta advertising, and healthcare-focused local service marketing.

Remote Client Success Manager owns 20–40 Amazon client accounts end-to-end: onboarding, strategy, weekly performance analysis, and retention. Coordinate daily with PPC strategists, execute structured processes, log changes, escalate issues quickly, and maintain 2-hour business-hour responsiveness. Operate in a fast-paced agency environment using Amazon and analytics tools to drive profitability and prevent churn.