Jobs at Ricoh USA, Inc.

Sells Ricoh commercial and industrial printing, workflow, hardware, software, services, and integrated solutions to existing and prospective B2B customers. Manages territories, accounts, pipelines, complex sales cycles, negotiations, proposals, presentations, RFP responses, customer workshops, and executive-level consultations. Analyzes business and technology requirements, develops tailored solutions and business cases, coordinates third-party partners, and transitions projects to presales and delivery teams.

Drives strategic growth across Quebec’s public sector by prospecting for new business, expanding existing accounts, building executive relationships, aligning Ricoh solutions with customer objectives, and managing complex sales cycles. Leads strategic business development planning, RFP and tender responses, negotiations, forecasting, and cross-functional coordination with legal, leadership, operations, and support teams. Requires bilingual French-English communication and established public-sector relationships.

Develops strategic public-sector accounts in Quebec by prospecting, building executive relationships, aligning Ricoh solutions with client objectives, and driving business growth. Leads consultative sales, complex negotiations, strategic business plans, and RFP responses while coordinating legal, leadership, operations, and support teams. Uses CRM, LinkedIn, Power BI, Hoovers, and other intelligence tools to identify opportunities and manage forecasting.

Drives strategic sales growth for Ricoh’s public-sector accounts in Quebec. Responsibilities include prospecting, building relationships with decision-makers, aligning solutions to customer goals, developing business plans, leading complex RFP responses, managing negotiations and sales cycles, and coordinating internal stakeholders. The role requires strong communication, forecasting, consultative selling, public-sector procurement knowledge, and established Quebec public-sector relationships.

Leads day-to-day site operations, production workflow, staffing, labor and materials costs, quality, scheduling, payroll accuracy, customer communications, employee development, invoicing, and P&L management. Ensures deadlines, audit compliance, profitability, service excellence, and customer satisfaction while supervising and coaching staff.

Manage a mailroom and high-volume copy centre: sort and deliver mail, prepare and run print jobs, operate and maintain copiers/printers/scanners, provide first-level user support, perform quality control, maintain logs and reports, stock supplies, and present a professional image.

The Solutions Consultant is responsible for selling printing solutions, managing accounts, analyzing client needs, and developing tailored business solutions to meet revenue objectives.

Develop and optimize InterSystems IRIS and HealthShare healthcare integration solutions, PIMS platforms, patient workflows, and enterprise data exchange products. Gather customer requirements, design technical architectures, implement HL7 and FHIR integrations, build APIs and web interfaces, optimize databases and high-volume processing, and configure security and compliance controls. Support demos, testing, onboarding, and technical delivery while collaborating with customers, clinical teams, vendors, and stakeholders.

Welcomes visitors, answers and directs incoming calls, issues visitor badges, manages meeting room schedules, maintains the telephone directory, keeps the reception area professional, and performs general administrative support. Requires strong interpersonal, communication, organizational, and customer service skills, Microsoft Office proficiency, and the ability to lift and push objects up to 30 pounds.