Teams at Qualio

Lead product marketing to position Qualio as the Life Sciences GRC category leader. Own product launches, competitive intelligence, sales enablement, thought leadership, customer advocacy, and AI-driven GTM adoption. Align Product, Sales, Marketing, and CS to improve win rates, pipeline, and Compliance Intelligence outcomes.

Lead and develop a Customer Success team to drive retention and expansion, build repeatable CSM playbooks, analyze customer data, partner with Sales/Product/Support, and provide executive escalation support. Embed AI-first practices across CSM workflows to improve churn monitoring and playbook iteration.

Manage a portfolio of B2B SaaS customers to drive retention and expansion. Build multi-threaded relationships, run customer meetings, manage renewals and upsells, coordinate with Product/Marketing/Sales, and handle support and account management duties.