Jobs at OPENLANE

Développe et gère des comptes de concessionnaires, stimule l’adoption des produits et services, fournit du soutien commercial et technique, forme les utilisateurs à l’application et recueille les données de véhicules. Le rôle comprend le suivi des prospects, l’analyse des tendances du marché et les déplacements quotidiens chez les concessionnaires. Il exige une expérience en gestion de comptes, de solides compétences en communication et négociation, ainsi qu’un permis de conduire valide et un véhicule fiable.

Drive dealer purchasing activity and buyer penetration across OPENLANE remarketing platforms. Manage assigned accounts in Salesforce, reactivate sellers, process and close auction sales and digital bids, and increase conversion rates. Promote OPENLANE technology and ancillary auction services to grow dealer revenue. Collaborate with dealer relations and external sales teams while delivering strong customer experiences. The role requires bilingual English and French communication, sales experience, computer proficiency, and a valid provincial driver's license.

Le gestionnaire bilingue des ressources humaines soutient les employés et gestionnaires corporatifs au Canada. Il conseille en gestion du rendement, relations avec les employés, recrutement, intégration, rémunération, congés, accommodements, santé et sécurité, et gestion du changement. Il analyse les indicateurs RH, mène des enquêtes et entrevues de départ, recommande des améliorations et favorise l'engagement, la rétention et une culture inclusive. Le poste est principalement à distance, avec une journée hebdomadaire sur site à Saint-Eustache.

Manages administrative and customer service operations at an automotive logistics center. Supervises multidisciplinary teams, improves workflows, resolves customer escalations, oversees vehicle title processing, supports auction-day activities, trains users on internal platforms, and develops employee talent. The role requires bilingual French and English communication, strong process orientation, technology proficiency, and experience in administrative or customer service leadership.

Support dealership clients on an online vehicle auction platform by taking vehicle inventories, assessing condition, launching vehicle profiles in a mobile application, providing training and technical issue resolution, and maintaining customer relationships. The role requires bilingual French and English communication, strong attention to detail, customer service experience, technology proficiency, account management skills, a valid driver’s license, and access to a vehicle.

Drive dealership buying activity and buyer penetration across OPENLANE remarketing platforms. Manage assigned accounts in Salesforce, re-engage inactive sellers, process and close auction sales and digital bids, increase conversion rates, and promote ancillary auction services. The role requires bilingual English and French communication, sales experience, strong computer skills, and collaboration with dealer-relations and outside-sales teams.

Processes vehicle data and real-time price changes in auction systems, monitors auctioneer pace and throughput, and supports the five-step vehicle reconditioning process. The role requires accurate data entry, strong concentration, attention to detail, teamwork, safe work practices, and comfort in a noisy production environment. This is a bilingual English-French position scheduled for Wednesdays only, with automotive or auction experience considered an asset.

Develop and manage relationships with current and prospective independent automotive dealers. Provide floorplanning financing, grow the customer portfolio, prospect for new accounts, manage account risk, support promotional campaigns, and identify growth opportunities. The role requires frequent territory travel, independent judgment, customer-facing expertise, sales or sales-support experience, and the ability to use CRM and business software.

Bilingual Sales Market Coordinator supporting dealers on an online wholesale vehicle marketplace. Responsibilities include visiting dealerships to inventory and assess vehicles, launching vehicle profiles via a mobile app, training and troubleshooting for clients, and maintaining client relationships.

Support dealer relationships and sales teams by managing VIP accounts, coordinating auction logistics, resolving sales/financial issues, liaising across departments, monitoring inventory and competition, training clients on OPENLANE systems, and performing administrative and CRM reporting tasks.

Own the multi-year vision and roadmap for data products, machine learning models, fraud detection, developer portals, APIs, and data monetization. Translate data science capabilities into scalable marketplace products, lead discovery and prioritization, define KPIs, evaluate business impact, and partner with Engineering, Data Science, Design, Risk, and business teams. The role also requires executive communication, cross-functional influence, and mentoring other Product Managers.

Conduct outbound sales calls, generate and qualify leads, follow up with prospects, and guide customers through platform registration. Maintain CRM records, track lead conversion, educate prospects on platform benefits, and coordinate with onboarding and support teams. Provide registration-related customer support, address inquiries, manage sales activities, and contribute feedback to improve outreach and conversion processes.

The Revenue Operations Analyst partners with sales leadership to improve revenue performance through data analysis, forecasting, reporting, experimentation, and process optimization. Responsibilities include building dashboards and scorecards, managing sales metrics, supporting territory and quota processes, improving CRM hygiene, analyzing productivity, testing sales strategies, and creating scalable workflows. The role collaborates with Marketing, Finance, and Product and translates complex data into actionable recommendations.

Develop and maintain backend systems and full-stack software using PHP and Node.js, including containerized microservices on AWS Kubernetes. Responsibilities include system design, coding, testing, code reviews, troubleshooting, deployments, production support, and technical guidance. The engineer collaborates with product owners, project managers, DevOps, QA, and data engineering teams throughout the software development lifecycle, emphasizing reliability, performance, maintainability, and automated testing.

Build and scale customer-facing Android marketplace applications using Kotlin, Compose, and modern Android architecture. Own complex features end to end, lead technical direction, improve testing and CI/CD, support releases and observability, and modernize legacy codebases. Use AI tools for coding, testing, debugging, documentation, and operational efficiency while mentoring engineers and collaborating with product, design, backend, platform, QA, and iOS teams.

Lead end-to-end product design for complex enterprise experiences, from research and concept through launch. Create wireframes, prototypes, user flows, and high-fidelity designs; collaborate with product managers and engineers; evolve the design system; mentor designers; and shape long-term design strategy while championing user-centered practices.

Promotes and sells pre-owned vehicles through phone, email, and virtual channels. Engages prospects, assesses needs and budgets, provides vehicle information, conducts demonstrations, negotiates terms, closes sales, completes paperwork, and follows up after purchase. The role also requires maintaining customer relationships, meeting sales targets, collaborating with finance and inventory teams, and ensuring compliance throughout the sales process.

Build and maintain scalable, cloud-native APIs and core marketplace systems. Lead software architecture and testing discussions, collaborate across teams, and improve application reliability, performance, telemetry, and operational health. The role uses .NET Core and related technology stacks, front-end JavaScript frameworks, Kubernetes, AWS, PostgreSQL, OpenTelemetry, and AI development tools.

Build and scale customer-facing iOS marketplace experiences using Swift and SwiftUI. Implement feature-flagged functionality, write unit and UI tests, collaborate with Product, Design, Android, backend, QA, and senior iOS engineers, and take increasing ownership of reliability and operational health. Use AI tools for coding, refactoring, testing, debugging, documentation, and reducing repetitive work while critically validating generated outputs.

Build and maintain scalable, cloud-native APIs and high-value core system components using .NET and related technologies. Lead software architecture and testing discussions, enhance core offerings, collaborate cross-functionally, and ensure quality through code reviews, unit testing, functional testing, telemetry, and performance tuning. Mentor teammates and contribute to continuous technical and process improvement.