Jobs at OPENLANE

Bilingual sales coordinator supporting dealers on a wholesale vehicle auction platform: inventory assessments at dealerships, launching vehicle profiles in the mobile app, training and technical troubleshooting, and maintaining client relationships.

Réaliser inspections pré et post-vente, réparations et entretien général de véhicules (voitures, motos, flottes). Effectuer diagnostics, essais routiers et tâches d'atelier variées en respectant la sécurité et la qualité du service client.

Bilingual Sales Market Coordinator supporting dealers on an online wholesale vehicle marketplace. Responsibilities include visiting dealerships to inventory and assess vehicles, launching vehicle profiles via a mobile app, training and troubleshooting for clients, and maintaining client relationships.

Coordinate commercial vehicle sales and inventory across 14 Canadian VLCs: set lineups, generate agreements, manage data entry and systems, communicate with customers and VLC contacts, resolve issues, process payments and EFTs, produce reports, authorize repairs, and support/backup other account reps.

Lead HR business partner for Montreal and Quebec offices focusing on employee relations, organizational development, performance management, talent planning, onboarding/offboarding, investigations, WSIB/return-to-work coordination, health & safety support, training, change management, and HR analytics to improve engagement and retention.

Perform onsite vehicle inspections to identify wear, cosmetic or structural damage; use mobile inspection tools, OBD scanners and paint thickness gauges; record accurate data and follow safety procedures in all weather conditions.

Drive revenue operations analytics by building reliable data models and dashboards, querying large datasets in Snowflake, ensuring data integrity across the revenue tech stack, and delivering strategic insights to Sales, Marketing, and Customer Success using Looker, Domo, SQL, and scripting.

Build, maintain, and scale cloud-first microservices using TypeScript/Node.js. Contribute to front-end features with Angular, optimize SQL and NoSQL queries, use CI/CD pipelines, adopt AI-assisted tools, participate in Agile ceremonies, and collaborate with senior engineers to deliver reliable software.

Partner with sales leadership to deliver data-driven insights, forecasts, and performance analysis. Build reporting frameworks, scorecards, and dashboards; manage CRM processes, territory and quota administration; design experiments (A/B tests, cohorts); and streamline workflows to scale sales productivity and operations.

Conduct outbound calls and outreach to generate and qualify leads, follow up via phone/email/SMS to drive registrations, educate prospects on platform features, assist with onboarding handoffs, maintain CRM records, collaborate with support and registration teams, and provide backup customer support.

Build, maintain, and optimize marketing websites, landing pages, microsites, and reusable front-end components. Manage WordPress themes/plugins and multi-environment deployments via GitHub. Use Astro and modern front-end tooling alongside AI-assisted development to improve performance, accessibility, SEO, and analytics integrations while collaborating with design, marketing, product, and engineering stakeholders.

Make outbound sales calls, qualify leads, follow up via phone/email/SMS, guide prospects through registration and onboarding, maintain CRM records, collaborate with teams to improve conversion, and provide customer support.

Lead product strategy and roadmap for the Canadian buyer experience in a digital wholesale vehicle marketplace. Drive end-to-end lifecycle from discovery to delivery, partner with cross-functional teams, use customer research and data to prioritize initiatives, define KPIs tied to revenue and engagement, and mentor product team members. Leverage AI and rapid prototyping to improve customer success metrics.

Build and maintain scalable, cloud-native APIs using .NET. Enhance core platform components, lead architecture and testing discussions, optimize telemetry and performance, collaborate cross-functionally, conduct code reviews, and mentor team members.

Lead a small innovation team to discover opportunities, validate early-stage ideas, run rapid experiments (no-code/low-code), create repeatable playbooks, align stakeholders, deliver roadmaps, and measure business outcomes for customer-facing digital products.

Manage arbitration claims for vehicle sales: document complaints, gather evidence, negotiate resolutions between buyers and sellers per auction policies, coordinate post-sale inspections, liaise with sales and titles teams, and maintain accurate case files while staying current on legislation and industry arbitration trends.