Jobs at Leap Tools

Lead and coach a team of Customer Success Managers for mid-market accounts to maximize retention and revenue. Serve as customer advocate across Product, Sales, and Leadership, manage escalations, develop playbooks and technical knowledge, analyze data to drive strategic recommendations, and implement processes to improve customer outcomes and team performance.

Perform product analytics by analyzing large datasets, running A/B tests, building dashboards, applying statistical methods and ML for forecasting and segmentation, and communicating insights to product, sales, and customers to drive adoption and product improvements.

As a UI/UX Designer, you will create innovative product design experiences using Figma, collaborate with cross-functional teams, and refine designs based on data-driven insights to enhance user experience.

As a Data Engineer, you'll design and maintain data pipelines, model data for analytics, ensure data quality, and collaborate with teams to meet data needs.

Build and maintain production-scale infrastructure and automation: CI/CD, release automation, testing environments, monitoring and incident response. Improve scalability, tooling, and developer workflows; collaborate with engineers and QA and mentor peers to raise engineering infrastructure quality.

The Client Services Consultant provides exceptional customer support, resolves software issues, assists with product features, and collaborates with internal teams to enhance the customer experience.

Build scalable, high-performance front-end experiences using React/Next.js and Three.js, collaborate with product and design, own systems, integrate computer vision, and deliver polished UX for customers.

Develop scalable front-end and back-end features for a consumer-facing 3D/AR product using computer vision. Collaborate with product and design, own systems lifecycle, ensure performance and quality, unblock partners, and continuously learn and improve.

The role involves developing backend services using Python and Django, ensuring high availability and performance, and leveraging computer vision technology for 3D experiences in home decor.

Architect and develop systems for the Ads platform, focusing on campaign management, targeting, delivery, and performance. Lead technical decisions and mentor engineers while collaborating with cross-functional teams to fulfill business requirements.

Lead product strategy and execution for a suite targeting independent retailers. Work with customers and internal teams to identify needs, write product specs, coordinate development, use data and A/B tests, and discuss technical design decisions with engineering to drive adoption and quality.

Own specific product segments and features, gather customer and stakeholder requirements, write product specifications, coordinate development lifecycle with engineering, use data and A/B tests to inform decisions, and champion user experience while building technical understanding to drive product growth.

Lead a suite of products for independent retailers: research user needs, define strategy and product specs, coordinate development with engineering, drive adoption, use data and A/B testing, and maintain high quality and customer-facing relationships.

Owner of the full sales cycle for independent furniture dealers: prospect via high-volume outbound calling, close new accounts, onboard and implement the product, and drive long-term account growth while feeding market feedback to product and marketing teams.

As a Software Developer in Business Intelligence, you'll analyze complex datasets, collaborate with stakeholders, build data models, and develop insights for product optimization in the interior decor industry.

Manage revenue operations processes, optimize cross-functional sales tools, enhance Salesforce functionalities, and support customer acquisition while providing training and support to revenue teams.

The Outbound Demand Generation Manager will lead and execute outbound marketing strategies, manage campaigns, maintain prospect lists, and optimize performance metrics to drive revenue growth.

The Paid Search Specialist will manage and optimize paid search campaigns, analyze performance metrics, and ensure effective lead generation for multiple clients in an agency environment.

Manage customer life cycle for mid-size strategic customers, ensuring retention and expansion. Act as customer advocate, supporting internal teams to enhance customer experience. Engage with customers to assess priorities and promote the Roomvo Platform.

The Website Account Specialist will assist customers in creating websites using a CMS, provide product expertise, and improve web team efficiencies.