Jobs at La Vie en Rose

Manage medium- to high-complexity IT projects from analysis and design through implementation. Responsibilities include project planning, status reporting, resource estimation, budget and scope management, risk escalation, milestone tracking, stakeholder communications, vendor coordination, and integration of technical and business processes. The role requires collaboration across teams, Agile and Waterfall expertise, SDLC knowledge, and fluency in English and French.

Leads the AI team and supports the implementation, deployment, governance, and continuous improvement of enterprise AI solutions. Translates business needs into practical AI tools, provides user support, evaluates technologies, manages external partners, documents processes, and collaborates with IT, data, security, and business teams. The role also promotes AI adoption, establishes best practices, and ensures solutions meet operational, security, and organizational requirements.

Supports procurement, inventory, order tracking, and internal logistics activities. Maintains inventory records, monitors orders and recurring needs, analyzes discrepancies and trends, coordinates shipments and material handling, supports store openings and internal events, communicates with stores and departments, and contributes to process improvements.

Coordinates international shipments through 3PL warehouses, manages exports, customs documentation, freight forwarders, purchase order bookings, invoices, and shipment tracking. Ensures regulatory compliance, maintains partner and stakeholder communication, analyzes logistics performance, and identifies process improvements. Supports international logistics projects while providing accurate, timely, and solution-oriented service to licensed partners.

Supports procurement activities for stores, distribution, and headquarters by coordinating supplies, shipments, inventory, and logistics. Trains store teams on procurement practices and internal tools, assesses local supply needs, validates installations, monitors budgets and inventory, and recommends efficiency and waste-reduction improvements. Acts as the communication link between headquarters and stores, provides field support, and assists with regional events, openings, renovations, and special projects.

Leads seasonal content strategies and activations, oversees content production and distribution, coordinates cross-functional marketing and e-commerce initiatives, manages production calendars and workflows, and develops the content team. Ensures content quality, accuracy, consistency, and alignment with business objectives while supporting photoshoots, product content, and brand image. Acts as a content and product expert across marketing, purchasing, digital, visual merchandising, international, and operations teams.

Leads CRM and loyalty strategy for two retail brands, overseeing loyalty-program design, customer data governance, segmentation, personalization, CRM technology, and strategic initiatives. Partners with marketing, e-commerce, technology, operations, vendors, and consultants to improve acquisition, engagement, retention, and customer lifetime value. Owns CRM platforms, defines requirements, develops dashboards and performance indicators, and leads change management and stakeholder adoption.

Creates technical drawings, tech packs, garment specifications, and quality documentation for lingerie and swimwear styles. Evaluates samples, conducts fittings, measures garments, communicates corrections to suppliers, and coordinates with purchasing and design teams through production. Maintains technical and quality standards while providing support to team members.

Develops, coordinates, optimizes, and analyzes email marketing campaigns, newsletters, transactional communications, and automated customer journeys. Manages segmentation, personalization, testing, campaign calendars, production quality, and stakeholder alignment. Uses performance data and AI tools to improve engagement, conversions, retention, and customer experience. Requires experience with email marketing platforms, analytics tools, bilingual French and English communication, and collaboration across marketing, creative, merchandising, CRM, and external suppliers.

Creates, plans, publishes, and optimizes social media content across platforms. Develops content strategy, manages production, supports user-generated content and influencer campaigns, covers events, monitors trends, incorporates AI tools, analyzes performance, and recommends improvements. Collaborates with creative and internal teams to maintain consistent brand messaging and increase audience engagement.

Leads IT project management and business analysis teams across complex initiatives. Oversees project portfolios, resources, budgets, risks, timelines, quality, communications, and integrations. Coaches project managers and business analysts, guides process improvement, evaluates software solutions, supports digital transformation, and advises senior leadership on resource allocation and business requirements. Builds relationships with business units, vendors, and partners while ensuring successful implementation of IT solutions.

Coordinates international production and logistics activities from supplier bookings through final delivery. Manages freight forwarders, 3PL shipments, customs documentation, invoices, reports, and delivery schedules for licensed partners. Collaborates with purchasing, distribution, accounts payable, finance, and external stakeholders to resolve issues, maintain compliance, and improve transportation and order management processes.

Responsible for analyzing and optimizing e-commerce and omnichannel operations, including carrier costs, order-processing efficiency, logistics performance, and business processes. Uses data-driven insights to support strategy, profitability, and customer experience improvements across Canadian and U.S. brands. Collaborates with Data & Analytics and cross-functional teams to develop tools, report results, identify anomalies, and coordinate operational projects.

Coordinates IT operations projects supporting retail store openings, relocations, renovations, closures, and special initiatives. Manages vendors, work orders, purchase orders, service requests, equipment inventory, procurement, invoices, documentation, and technology maintenance. Ensures timelines, standards, communications, and deliverables are maintained while supporting head-office and store-network technology operations.

Designs, develops, tests, deploys, and maintains AI solutions aligned with business and technology objectives. The role evaluates AI tools, conducts prototypes and proofs of concept, establishes usage controls, monitors performance and compliance, and supports organizational adoption. Responsibilities include collaborating with business units and external partners, guiding internal teams, maintaining awareness of emerging technologies, and ensuring responsible AI use consistent with confidentiality, ethics, cybersecurity, and data-protection standards.

Provides administrative and operational support for payroll processes by managing the payroll inbox, responding to employee and departmental requests, generating daily reports, maintaining tracking tables and payroll documents, updating Excel files and internal databases, and supporting accurate, timely payroll operations.

Develops and leads SEO and GEO strategies for multiple brands and markets, optimizing traditional and generative search visibility. Responsibilities include keyword research, competitive analysis, local search, content and UX optimization, performance reporting, action planning, and monitoring algorithm and AI developments. The role collaborates with marketing, content, e-commerce, product, web, and paid search teams.

Supports the Training and Talent Development team with employee inquiries, virtual training, LMS administration, bilingual document preparation, training records, compliance tracking, tuition reimbursement, calendars, and HR-related projects. The intern helps deliver a positive employee learning experience while gaining practical experience in human resources, training, and talent development.