Teams at HUB International

Provides administrative and technical support to commercial insurance portfolio managers and account executives. Responsibilities include drafting documents, billing, payment follow-up, maintaining client files, managing reports, issuing insurance cards and certificates, coordinating financing, requesting refund cheques, preparing mailing instructions, and completing other insurance file administration. The role requires strong French and English communication, advanced Microsoft Office skills, organization, attention to detail, and ideally familiarity with EPIC and commercial insurance.

Provides daily client service for forestry insurance accounts, supporting account directors with renewals and new business. Maintains accurate client documentation, updates applications and statements of values, reviews engineering recommendations, develops placement strategies, obtains insurer and client documents, verifies policy accuracy, prepares quotes, proposals, insurance summaries, certificate instructions, billing worksheets, and marketing reports. The role also monitors receivables and supports compliance with HUB and regulatory standards.

Manage multiple communication and design projects from planning through completion, serving as the account team's primary project contact. Coordinate writers, designers, internal teams, clients, and third-party vendors; manage deadlines, revisions, quality, and deliverables. Lead the C&D Canada Concierge segment, conduct discovery calls, present offerings, review French translations, proof Excel documents, and provide customized employee communications recommendations. The role requires fluent French and English, strong presentation skills, organization, and comfort managing concurrent projects in a remote environment.