Teams at Hopper

Lead end-to-end product for customer-facing conversational agent across chat and voice. Own roadmap, design conversations and interfaces in Figma, build prototypes with AI coding tools, define agent behavior and quality metrics, partner with enterprise clients and integration teams, and iterate from production conversation data.

The role involves building financial systems, providing strategic insights, and automating workflows using AI and advanced forecasting techniques to support B2C, Media, and Sales sectors.

The Principal Product Manager will define and manage the HTS API Marketplace, coordinating with capability teams and ensuring the technical and commercial aspects of the product are met. The role involves rapid prototyping, working with AI tools, and establishing go-to-market strategies to build a revenue-generating platform.